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The development of core retailer community functions
Arnold, Todd J.; Briggs, Elten; Landry, Timothy D.; … - In: Journal of marketing theory and practice 21 (2013) 3, pp. 243-255
Persistent link: https://www.econbiz.de/10009787450
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An examination of frontline cross-functional integration during retail transactions
Arndt, Aaron D.; Karande, Kiran; Landry, Timothy D. - In: Journal of retailing 87 (2011) 2, pp. 225-241
Persistent link: https://www.econbiz.de/10009240254
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Retail online assurances : typology development and empirical analysis
Arnold, Todd J.; Landry, Timothy D.; Reynolds, J. Kenneth - In: Journal of marketing theory and practice 15 (2007) 4, pp. 299-313
Persistent link: https://www.econbiz.de/10003745483
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How do differing community engagement strategies affect consumer responses to a retailer?
Briggs, Elten; Yang, Zhiyong; Harmon-Kizer, Tracy R.; … - In: Journal of marketing theory and practice 24 (2016) 1, pp. 109-127
Persistent link: https://www.econbiz.de/10011450462
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Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten; Deretti, Sandro; Kato, Heitor T. - In: Journal of business research : JBR 107 (2020), pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
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Stemming the tide of increasing retail returns : implications of targeted returns policies
Overstreet, Robert E.; Morgan, Tyler R.; Laczniak, … - In: Journal of business research : JBR 151 (2022), pp. 551-562
Persistent link: https://www.econbiz.de/10013459907