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The ties that bind : how cooperative norms and readiness to change shape the role of established relationships in business-to-business e-commerce

Ordanini, Andrea - In: Journal of business-to-business marketing 18 (2011) 3, pp. 276-304

Persistent link: https://www.econbiz.de/10009348558

External pressures for e-business inclusion and e-business involvement among SMEs : an empirical study

Ordanini, Andrea; Arbore, Alessandro - In: Current issues in E-business research, (pp. 17-28). 2005

Persistent link: https://www.econbiz.de/10003110347

Models of Online Music Consumption : Definition and Implications for Management

Molteni, Luca; Ordanini, Andrea - 2014

This paper focuses on the new models of consumption emerging in the music business, especially due to downloading opportunities, and the implications for managers of labels and newcomers in the recording industry. Using multivariate statistics techniques (factor and cluster analysis), the paper...

Persistent link: https://www.econbiz.de/10014113306

Environmental drivers of e-business strategies among SMEs

Arbore, Alessandro; Ordanini, Andrea - In: Selected readings on information technology and …, (pp. 59-69). 2009

Persistent link: https://www.econbiz.de/10003759506

E-S-Qual : a multiple-item scale for assessing electronic service quality ; Report No. 04-112

Parasuraman, A.; Zeithaml, Valarie A.; Malhotra, Arvind - In: MSI reports : working paper series (2004) 3, pp. 3-25

Persistent link: https://www.econbiz.de/10002566757

SAJM Special Issue on refocusing on customers in an evolved digital context : 12th SIMSR Global Marketing Conference, Mumbai, 9-10 February 2017

Parasuraman, A. (ed.); Sharma, Kiran (ed.) - SIMSR Global Marketing Conference <12., 2017, Mumbai> - 2017

Persistent link: https://www.econbiz.de/10011888087

SAJM Special Issue on refocusing on customers in an evolved digital context : introduction

Parasuraman, A.; Sharma, Kiran - In: South Asian journal of management : SAJM 24 (2017) 4, pp. 9-10

Persistent link: https://www.econbiz.de/10011888088