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Emotion
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Stokburger-Sauer, Nicola
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ECONIS (ZBW)
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1
The power of codesign to bond customers to products and companies : the role of toolkit support and creativity
Teichmann, Karin
;
Scholl, Ursula
;
Stokburger-Sauer, Nicola
- In:
Journal of interactive marketing : a quarterly …
36
(
2016
),
pp. 15-30
Persistent link: https://www.econbiz.de/10011615765
Saved in:
2
The role of a smile in customer-employee interactions : primitive emotional contagion and its boundary conditions
Hofmann, Verena
;
Stokburger-Sauer, Nicola
;
Wetzels, Martin
- In:
Psychology & marketing
41
(
2024
)
10
,
pp. 2181-2196
Persistent link: https://www.econbiz.de/10015133713
Saved in:
3
Destination's social media communication and emotions : an investigation of visit intentions, word-of-mouth and travelers' facially expressed emotions
Schoner-Schatz, Lisa
;
Hofmann, Verena
; …
- In:
Journal of destination marketing & management
22
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013041387
Saved in:
4
The relevance of holistic website perception : how sense-making and exploration cues guide consumers' emotions and behaviors
Brunner-Sperdin, Alexandra
;
Scholl-Grissemann, Ursula S.
; …
- In:
Journal of business research : JBR
67
(
2014
)
12
,
pp. 2515-2522
Persistent link: https://www.econbiz.de/10010483040
Saved in:
5
Masked smiles matter : employee verbal expertise and emotion display during COVID-19
Hofmann, Verena
;
Stokburger-Sauer, Nicola
;
Wanisch, Anna
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 107-137
Persistent link: https://www.econbiz.de/10012483666
Saved in:
6
More than words : the influence of affective content and linguistic style matches in online reviews on conversion rates
Ludwig, Stephan
;
Ruyter, Ko de
;
Friedman, Mike
; …
- In:
Journal of marketing
77
(
2013
)
1
,
pp. 87-103
Persistent link: https://www.econbiz.de/10009725642
Saved in:
7
The emotional review-reward effect : how do reviews increase impulsivity?
Motyka, Scott
;
Grewal, Dhruv
;
Aguirre, Elizabeth
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1032-1051
Persistent link: https://www.econbiz.de/10011951622
Saved in:
8
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
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