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The role of interpersonal communication in developing small-medium size enterprise (SME) client loyalty toward an audit firm
Sarapaivanich, Naruanard; Patterson, Paul G. - In: International small business journal : researching … 33 (2015) 8, pp. 882-900
Persistent link: https://www.econbiz.de/10011384220
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A contingency model of client repatronage in a financial auditing services context
Sarapaivanich, Naruanard; Patterson, Paul G. - In: Accounting research journal 29 (2016) 1, pp. 106-130
Persistent link: https://www.econbiz.de/10011607631
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SME clients evaluation of audit quality : the roles of auditors' communication effectiveness, rapport and social capital
Naruanard Sarapaivanich; Erboon Ekasingh; Jomjai Sampet; … - In: Journal of accounting in emerging economies : JAEE 14 (2024) 2, pp. 373-395
Persistent link: https://www.econbiz.de/10014521379
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Client assessments of their audit experiences : the role of experience quality, similarity and client participation
Jomjai Sampet; Naruanard Sarapaivanich; Erboon Ekasingh; … - In: Asian review of accounting 32 (2024) 1, pp. 166-186
Persistent link: https://www.econbiz.de/10014486529