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Cultural influence on global assessment of higher education service quality : the case of Central Queensland University, Australia

Sultan, Parves; Wong, Ho Yin - In: Cultural and technological influences on global business, (pp. 447-468). 2013

Persistent link: https://www.econbiz.de/10009757777

An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University

Sultan, Parves; Wong, Ho Yin - In: Managing service quality : MSQ ; an international journal 24 (2014) 5, pp. 487-521

Persistent link: https://www.econbiz.de/10010422299

How service quality affects university brand performance, university brand image and behavioural intention : the mediating effects of satisfaction and trust and moderating roles of gender and study mode

Sultan, Parves; Wong, Ho Yin - In: The journal of brand management : an international journal 26 (2019) 3, pp. 332-347

Persistent link: https://www.econbiz.de/10012060081

Innovation, Leadership and Governance in Higher Education : Perspectives on the Covid-19 Recovery Strategies

Sultan, Parves (ed.) - 2023

Part 1. Introduction -- Chapter 1. The Roles of Innovation, Leadership, and Governance in Higher Education for the Covid-19 Recovery: A Review -- Chapter 2. The COVID-19 Dilemma: A Roadmap to Surmount Future Challenges in Higher Education -- Chapter 3. Is the U.N.'s Quality Education Goal for...

Persistent link: https://www.econbiz.de/10013504753