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Indien
India
36
Call centre
12
Callcenter
12
Arbeitsbedingungen
9
Working conditions
9
Mobbing
7
Workplace bullying
7
Arbeitsbeziehungen
6
Employment relations
6
Outsourcing
5
Gewerkschaft
4
Globalisierung
4
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4
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4
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3
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3
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3
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ICT industry
3
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3
Netherlands
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Niederlande
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Organizational behaviour
3
Union membership
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3
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Verhalten in Organisationen
3
Wirtschaftsliberalismus
3
Work climate
3
Workers
3
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3
state
3
Arbeitsmarkt
2
Arbeitsplatz
2
Arbeitsrecht
2
Arbeitsverhalten
2
Arbeitszufriedenheit
2
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English
32
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Noronha, Ernesto
32
D'Cruz, Premilla
28
Scholarios, Dora
6
Taylor, Phil
6
Banday, Muneeb Ul Lateef
2
Beale, Dave
2
Chakraborty, Saikat
2
Bhatnagar, Deepti
1
Bisht, Nidhi S.
1
D’Cruz, Premilla
1
Kuruvilla, Sarosh
1
Magala, Slawomir
1
Mendonca, Avina
1
Mishra, Sushanta Kumar
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Journal of business ethics : JBE
4
The international journal of human resource management
3
Critical perspectives on work and employment in globalizing India
2
Economic and industrial democracy : EID ; an international journal
2
Industrial relations journal
2
New technology, work and employment
2
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Employee relations
1
Global business review
1
Handbook of research on knowledge-intensive organizations
1
ILR review : the journal of work and policy
1
Journal of world business : JWB
1
Offshoring and working conditions in remote work
1
Organization : the interdisciplinary journal of organization, theory and society
1
Telework in the 21st century : an evolutionary perspective
1
The international handbook of labour unions : responses to neo-liberalism
1
The journal of industrial relations
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
Work and life in the global economy : a gendered analysis of service work
1
Working papers / Institute for International Political Economy
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ECONIS (ZBW)
32
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Redefining professional : the case of India's call centre agents
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Handbook of research on knowledge-intensive organizations
,
(pp. 529-551)
.
2009
Persistent link: https://www.econbiz.de/10003964334
Saved in:
2
Union formation in Indian call centres
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The next available operator : managing human resources …
,
(pp. 145-181)
.
2009
Persistent link: https://www.econbiz.de/10003923614
Saved in:
3
Employee dilemmas in the Indian ITES-BPO sector
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Offshoring and working conditions in remote work
,
(pp. 60-100)
.
2010
Persistent link: https://www.econbiz.de/10008651629
Saved in:
4
The limits to workplace friendship : managerialist HRM and bystander behaviour in the context of workplace bullying
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Employee relations
33
(
2011
)
3
,
pp. 269-288
Persistent link: https://www.econbiz.de/10009238190
Saved in:
5
India, neo-liberalism and union responses : unfinished business and protracted struggles
Noronha, Ernesto
;
Beale, Dave
- In:
The international handbook of labour unions : responses …
,
(pp. 167-186)
.
2011
Persistent link: https://www.econbiz.de/10009492115
Saved in:
6
Cornered by conning : agents' experiences of closure of a call centre in India
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
The international journal of human resource management
23
(
2012
)
5
,
pp. 1019-1039
Persistent link: https://www.econbiz.de/10009510242
Saved in:
7
The workplace bullying-organizational change interface : emerging challenges for human resurce management
D'Cruz, Premilla
;
Noronha, Ernesto
;
Beale, Dave
- In:
The international journal of human resource management
25
(
2014
)
10
,
pp. 1434-1459
Persistent link: https://www.econbiz.de/10010252768
Saved in:
8
Workplace bullying in the context of organisational change : the significance of pluralism
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Industrial relations journal
45
(
2014
)
1
,
pp. 2-21
Persistent link: https://www.econbiz.de/10010336577
Saved in:
9
High commitment management practices re-examined : the case of Indian call centres
D’Cruz, Premilla
;
Noronha, Ernesto
- In:
Economic and industrial democracy : EID ; an …
33
(
2012
)
2
,
pp. 185-205
Persistent link: https://www.econbiz.de/10009620382
Saved in:
10
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
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