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~subject:"Innovation"
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Innovation
Beziehungsmarketing
40
Relationship marketing
40
Dienstleistungssektor
39
Service industry
39
Service quality
36
Dienstleistungsqualität
34
Consumer behaviour
32
Services
31
Konsumentenverhalten
29
Dienstleistung
28
Service innovation
28
Customer satisfaction
26
Innovation management
23
Kundenzufriedenheit
23
Customer integration
22
Dienstleistungsinnovation
22
Innovationsmanagement
22
Kundenintegration
22
New product development
20
Produktentwicklung
19
Quality management
19
Sweden
18
Theorie
17
Theory
17
Manufacturing industries
16
Schweden
16
Bundling strategy
14
Leistungsbündel
14
Production management
14
Produktionswirtschaft
14
Betriebliche Wertschöpfung
13
Dienstleistungsmanagement
13
Industrie
13
Qualitätsmanagement
13
Service management
13
Value creation
13
Business process management
11
Prozessmanagement
11
Einzelhandel
10
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Undetermined
25
Free
3
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Article
39
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4
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Article in journal
30
Aufsatz in Zeitschrift
30
Aufsatz im Buch
5
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5
research-article
3
Aufsatzsammlung
2
Collection of articles of several authors
1
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1
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English
42
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Witell, Lars
28
Gustafsson, Anders
11
Kristensson, Per
8
Edvardsson, Bo
7
Voss, Christopher A.
6
Gebauer, Heiko
4
Snyder, Hannah
4
Sousa, Rui
4
Perks, Helen
3
Zhao, Xiande
3
Agatz, Niels
2
Fombelle, Paul
2
Fransoo, Jan C.
2
Gremyr, Ida
2
Jaakkola, Elina
2
Löfberg, Nina
2
Meiren, Thomas
2
Rabinovich, Elliot
2
Schäfer, Adrienne
2
Sebastiani, Roberta
2
Silva, Ricardo Gonçalves
2
Voss, Chris
2
Wang, Qiang
2
Wünderlich, Nancy V.
2
Aksoy, Lerzan
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Arzt, Alexander
1
Bitner, Mary Jo
1
Bodas Freitas, Isabel Maria
1
Bowen, David E.
1
Brady, Michael K.
1
Brodie, Roderick J.
1
Candi, Marina
1
Carlborg, Per
1
Colurcio, Maria
1
D. Johnson, Michael
1
Dahlgaard-Park, Su Mi
1
Dell'era, Claudio
1
Elg, Mattias
1
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Advanced Institute of Management Research <London>
1
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Journal of business research : JBR
7
Journal of service management
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of production economics
2
Journal of operations management
2
Journal of service research : JSR
2
The journal of services marketing
2
AIM Research - Academic Publications
1
British journal of management
1
Debating innovation : perspectives and paradoxes of an idealized concept
1
European Journal of Marketing
1
European journal of marketing : EJM
1
Future of Business and Finance
1
Handbook of service science ; [Vol. 1]
1
IEEE transactions on engineering management : EM
1
International Journal of Operations & Production Management
1
International business review
1
International journal of quality and service sciences
1
International journal of technology management : IJTM
1
Involving customers in new service development
1
Journal of Business Research
1
Journal of Service Management
1
Journal of retailing and consumer services
1
Journal of service research
1
Managing service quality : MSQ ; an international journal
1
Research policy : policy, management and economic studies of science, technology and innovation
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
38
Other ZBW resources
3
USB Cologne (business full texts)
1
RePEc
1
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1
Success and failure in advanced manufacturing technology
Voss, Christopher A.
- In:
International journal of technology management : IJTM
3
(
1988
)
3
,
pp. 285-297
Persistent link: https://www.econbiz.de/10001052511
Saved in:
2
Implementation: a key issue in manufacturing technology : the need for a field of study
Voss, Christopher A.
- In:
Research policy : policy, management and economic …
17
(
1988
)
2
,
pp. 55-63
Persistent link: https://www.econbiz.de/10015111659
Saved in:
3
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
4
Customer orientation and innovation : a comparative study of manufacturing and service firms
Wang, Qiang
;
Zhao, Xiande
;
Voss, Christopher A.
- In:
International journal of production economics
171
(
2016
),
pp. 221-230
Persistent link: https://www.econbiz.de/10011437355
Saved in:
5
Innovating through services, co-creation and supplier integration : cases from China
Zhang, Min
;
Zhao, Xiande
;
Voss, Christopher A.
;
Zhu, Guilong
- In:
International journal of production economics
171
(
2016
),
pp. 289-300
Persistent link: https://www.econbiz.de/10011437386
Saved in:
6
Deployment strategies for service innovation
Wang, Qiang
;
Voss, Christopher A.
;
Zhao, Xiande
- In:
IEEE transactions on engineering management : EM
66
(
2019
)
4
,
pp. 514-528
Persistent link: https://www.econbiz.de/10012129810
Saved in:
7
High tech and high touch : a framework for understanding user attitudes and behaviors related to smart interactive services
Wünderlich, Nancy V.
;
Wangenheim, Florian von
;
Bitner, …
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009751129
Saved in:
8
Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie
;
Wünderlich, Nancy V.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
Saved in:
9
Key adjustments to service offerings to accommodate product innovations : the case of electric vehicles
Gebauer, Heiko
;
Glaa, Besma
;
Witell, Lars
;
Perks, Helen
- In:
Industrial marketing management : the international …
128
(
2025
),
pp. 71-87
Persistent link: https://www.econbiz.de/10015431741
Saved in:
10
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
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