Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Innovation management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Getting in with the “In” crowd...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Innovation management
Consumer behaviour
88
Beziehungsmarketing
82
Customer satisfaction
82
Konsumentenverhalten
82
Relationship marketing
82
Kundenzufriedenheit
72
Dienstleistungsqualität
52
Service quality
52
Services
42
Dienstleistung
38
Kundenintegration
32
Customer integration
31
Customer experience
30
Dienstleistungssektor
29
Service industry
29
Innovation
27
Service-dominant logic
26
Service-Dominant Logic
23
Dienstleistungsmarketing
22
Betriebliche Wertschöpfung
21
Services marketing
21
Sweden
21
Value creation
21
Schweden
20
Service innovation
20
Beschwerdemanagement
17
Complaint management
17
Theorie
17
Theory
17
Customer service
15
Innovationsmanagement
15
Kundenservice
15
Dienstleistungsinnovation
14
Dienstleistungsmanagement
13
Nachhaltige Entwicklung
13
Service management
13
Sustainable development
13
Lieferantenmanagement
12
Supplier relationship management
12
more ...
less ...
Online availability
All
Undetermined
7
Free
1
Type of publication
All
Article
12
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Aufsatz im Buch
1
Aufsatzsammlung
1
Book section
1
Language
All
English
13
Author
All
Edvardsson, Bo
12
Witell, Lars
4
Enquist, Bo
2
Kristensson, Per
2
Reynoso, Javier
2
Tronvoll, Bård
2
Aal, Kotaiba
1
Aksoy, Lerzan
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Brodie, Roderick J.
1
Buoye, Alexander
1
Colurcio, Maria
1
Di Pietro, Laura
1
Dickson, Duncan
1
Ford, Robert C.
1
Fundin, Anders
1
Gremyr, Ida
1
Guglielmetti Mugion, Roberta
1
Gustafsson, Anders
1
Jouny-Rivier, Elodie
1
Keiningham, Timothy
1
Larivière, Bart
1
Lervik-Olsen, Line
1
Löfberg, Nina
1
Meiren, Thomas
1
Mele, Cristina
1
Morgeson, Forrest V., III.
1
Renzi, Maria Francesca
1
Schäfer, Adrienne
1
Sebastiani, Roberta
1
Skålén, Per
1
Stålhammar, Anna
1
Touminen, Tiina
1
Woodall, Gina
1
Yan, An
1
Åkesson, Maria
1
more ...
less ...
Published in...
All
Journal of service management
2
Organizational dynamics : a quarterly review of organizational behavior for professional managers
2
The journal of services marketing
2
Journal of business research : JBR
1
Journal of service research
1
Journal of service theory and practice : JSTP
1
Springer eBook Collection
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
2
The service excellence and innovation model : lessons from IKEA and other service frontiers
Edvardsson, Bo
;
Enquist, Bo
- In:
Total quality management & business excellence : an …
22
(
2011
)
5
,
pp. 535-551
Persistent link: https://www.econbiz.de/10009243166
Saved in:
3
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
4
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
5
Managing the innovation co-creation challenge : lessons from service exemplars Disney and IKEA
Ford, Robert C.
;
Edvardsson, Bo
;
Dickson, Duncan
; …
- In:
Organizational dynamics : a quarterly review of …
41
(
2012
)
4
,
pp. 281-290
Persistent link: https://www.econbiz.de/10009667014
Saved in:
6
Value proposition test-driving for service innovation : how frontline employees innovate value propositions
Åkesson, Maria
;
Skålén, Per
;
Edvardsson, Bo
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
3
,
pp. 338-362
Persistent link: https://www.econbiz.de/10011528303
Saved in:
7
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
8
Innovation in service ecosystems : an empirical study of the integration of values, brands, service systems and experience rooms
Aal, Kotaiba
;
Di Pietro, Laura
;
Edvardsson, Bo
;
Renzi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 619-651
Persistent link: https://www.econbiz.de/10011563721
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
10
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
