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~subject:"Kundenzufriedenheit"
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Factors affecting quality and...
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Kundenzufriedenheit
Südkorea
21,427
South Korea
21,259
Qualitätsmanagement
16,942
Quality management
15,257
Arbeitsschutz
4,533
Structural equation model
4,202
Strukturgleichungsmodell
4,178
Theorie
4,064
Theory
4,029
Instandhaltung
3,154
Occupational safety
3,132
Service quality
2,958
Dienstleistungsqualität
2,949
Deutschland
2,923
USA
2,825
Maintenance policy
2,726
United States
2,679
Japan
2,554
Germany
2,373
Arbeitnehmerschutz
2,215
Employment protection
2,208
China
2,164
Product quality
1,719
Produktqualität
1,717
Industrie
1,669
Consumer behaviour
1,654
Konsumentenverhalten
1,642
Manufacturing industries
1,626
Taiwan
1,601
Unternehmenserfolg
1,601
Firm performance
1,582
India
1,460
Indien
1,448
Wirtschaftswachstum
1,444
Supply chain
1,434
Lieferkette
1,432
Economic growth
1,405
Customer satisfaction
1,379
EU-Staaten
1,352
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All
Undetermined
578
Free
160
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Article
1,247
Book / Working Paper
104
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Article in journal
1,202
Aufsatz in Zeitschrift
1,202
Aufsatz im Buch
38
Book section
38
Hochschulschrift
24
Conference paper
19
Konferenzbeitrag
19
Case study
16
Fallstudie
16
Graue Literatur
16
Non-commercial literature
16
Thesis
13
Working Paper
10
Arbeitspapier
9
Collection of articles of several authors
4
Sammelwerk
4
Aufsatzsammlung
3
Konferenzschrift
2
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1
Forschungsbericht
1
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1
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1
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1
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English
1,295
German
56
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Han, Heesup
10
Shahin, Arash
9
Lee, Choong-Ki
8
Medeiros, Denise Dumke de
6
Melo, Fagner José Coutinho de melo
6
Assaker, Guy
5
Dwivedi, Yogesh Kumar
5
Fatima, Johra Kayeser
5
Ha, Hong Youl
5
Hyun, Sunghyup Sean
5
Marimon, Frederic
5
Prybutok, Victor R.
5
Ringle, Christian M.
5
Yi, Youjae
5
Albuquerque, André Philippi Gonzaga de
4
Choi, Beom Joon
4
Chung, Namho
4
Fongsuwan, Wanno
4
Hammerschmidt, Maik
4
Park, Sang-June
4
Prybutok, Victor
4
Satapathy, Suchismita
4
Akter, Shahriar
3
Bauer, Hans H.
3
Blankson, Charles
3
Bonfanti, Angelo
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Chen, Shun-Hsing
3
Cudney, Elizabeth A.
3
Dabestani, Reza
3
Di Mascio, Rita
3
Enkawa, Takao
3
Falk, Tomas
3
Frank, Björn
3
Fredendall, Lawrence D.
3
Gera, Rajat
3
Hallak, Rob
3
Jaiswal, Deepak
3
Janda, Swinder
3
Jang, Soocheong
3
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Technische Universität Hamburg
2
University of Madras / Department of Commerce
2
Center for Service Excellence
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
European Business School <Oestrich-Winkel>
1
European Society for Opinion and Marketing Research
1
IPRI International Performance Research Institute
1
Jacobs Verlag
1
Leuphana Universität Lüneburg
1
Ludwig-Maximilians-Universität München
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Nomos Verlagsgesellschaft
1
Springer Fachmedien Wiesbaden
1
Steinbeis-Stiftung für Wirtschaftsförderung
1
Technische Universität Berlin / Universitätsbibliothek
1
UVK Verlagsgesellschaft mbH
1
Verlag Dr. Kovač
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
70
International journal of productivity and quality management : IJPQM
48
International journal of hospitality management
35
The TQM journal : the international review of organizational improvement
33
Total quality management & business excellence
25
Tourism management : research, policies, practice
23
International journal of services and operations management
22
The service industries journal
20
Journal of retailing and consumer services
19
International journal of quality & reliability management
18
Journal of travel and tourism marketing
16
Quality management journal : QMJ
16
Asia Pacific journal of marketing and logistics
15
International journal of contemporary hospitality management
15
The journal of services marketing
15
International journal of quality and service sciences
13
International journal of services, economics and management
13
International journal of services and operations management : IJSOM
11
International journal of business information systems : IJBIS
10
Journal of air transport management
10
Journal of hospitality marketing & management
10
Journal of strategic marketing
10
Managing service quality : MSQ ; an international journal
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of business research : JBR
9
Service business
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Benchmarking : an international journal ; BIJ
7
Cogent business & management
7
European journal of marketing : EJM
7
International journal of production research
7
International journal of six sigma and competitive advantage : IJSSCA
7
Journal of Asian finance, economics and business : JAFEB
7
Psychology & marketing
7
Global business review
6
International journal of electronic customer relationship management : IJECRM
6
International journal of services technology and management
6
Journal of industrial engineering and management : JIEM
6
Journal of internet commerce
6
Journal of marketing management : MM
6
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ECONIS (ZBW)
1,350
EconStor
1
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1
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Saved in:
2
The effects of total quality management implications on customer satisfaction abnd customer loyalty : an empirical study in the Taiwanese security industry
Chen, Shun-Hsing
;
Hsu, Chu Chuan
;
Wu, I-Ping
- In:
European journal of industrial engineering : EJIE
11
(
2017
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011691414
Saved in:
3
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
4
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
5
The effects of quality management practices on customer satisfaction and innovation : perspective from Jordan
Al-Refaie, Abbas
;
Ghnaimat, Ola
;
Ko, Johng-hwan
- In:
International journal of productivity and quality …
8
(
2011
)
4
,
pp. 398-415
Persistent link: https://www.econbiz.de/10009376070
Saved in:
6
Factors affecting perceived learning, satisfaction, and quality in the online MBA : a structural equation modeling approach
Sebastianelli, Rose
;
Swift, Caroline
;
Tamimi, Nabil
- In:
Journal of education for business
90
(
2015
)
6
,
pp. 296-305
Persistent link: https://www.econbiz.de/10011421996
Saved in:
7
Enhancing customer satisfaction through quality management practices
Harish U. C.
;
Subha, M. V.
- In:
International journal of applied business and economic …
13
(
2015
)
2
,
pp. 923-935
Persistent link: https://www.econbiz.de/10011377014
Saved in:
8
Extent of managerial IT use, learning routines, and firm performance : a structural equation modeling of their relationship
Maiga, Adam S.
;
Nilsson, Anders
;
Jacobs, Fred A.
- In:
International journal of accounting information systems
14
(
2013
)
4
,
pp. 297-320
Persistent link: https://www.econbiz.de/10010234081
Saved in:
9
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
10
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
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