//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Extending downward is not alwa...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Consumer behaviour
106,113
Konsumentenverhalten
103,670
Theorie
19,741
Theory
19,491
Performance measurement
19,440
Brand management
19,271
Markenführung
18,857
Performance-Messung
18,650
Relationship marketing
14,363
Beziehungsmarketing
14,313
Product quality
12,650
Produktqualität
12,633
Markenartikel
12,360
Brand image
12,112
Markenimage
11,994
Brand
11,287
Online-Handel
8,968
Online retailing
8,955
Customer satisfaction
8,226
Social Web
8,034
Social web
8,029
Service quality
7,341
Dienstleistungsqualität
7,248
Deutschland
6,704
USA
6,555
Online-Marketing
6,363
Internet marketing
6,332
United States
6,219
Germany
6,056
Experiment
5,719
Einzelhandel
5,653
Retail trade
5,582
Werbewirkung
5,513
Advertising effects
5,448
Electronic Commerce
5,240
Marketingmanagement
5,221
Marketing management
5,201
E-commerce
5,082
Unternehmenserfolg
4,801
more ...
less ...
Online availability
All
Undetermined
4,323
Free
1,414
CC license
279
Type of publication
All
Article
7,083
Book / Working Paper
922
Journal
4
Type of publication (narrower categories)
All
Article in journal
6,846
Aufsatz in Zeitschrift
6,846
Aufsatz im Buch
192
Book section
192
Hochschulschrift
96
Graue Literatur
90
Non-commercial literature
90
Conference paper
65
Konferenzbeitrag
65
Thesis
63
Working Paper
60
Arbeitspapier
56
Aufsatzsammlung
17
Collection of articles of several authors
17
Sammelwerk
17
Konferenzschrift
11
Case study
10
Fallstudie
10
Ratgeber
6
Collection of articles written by one author
4
Guidebook
4
Sammlung
4
Conference proceedings
3
Bibliografie
2
Reprint
2
Fallstudiensammlung
1
Festschrift
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Interview
1
Lehrbuch
1
Textbook
1
more ...
less ...
Language
All
English
7,858
German
150
French
2
Author
All
Han, Heesup
69
Mattila, Anna S.
32
Usman, Osly
27
Hyun, Sunghyup Sean
19
Prayag, Girish
19
Bilgihan, Anil
18
Klaus, Philipp
18
Loureiro, Sandra Maria Correia
17
Mittal, Vikas
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Ahn, Jiseon
16
Aksoy, Lerzan
16
Bang, Nguyen
15
Keiningham, Timothy
15
Prybutok, Victor R.
15
Chua, Bee-Lia
14
Gustafsson, Anders
14
Law, Rob
14
Qu, Hailin
14
Rather, Raouf Ahmad
14
Ryu, Kisang
14
Söderlund, Magnus
14
Assaker, Guy
13
Balaji, M. S.
13
Jang, Soocheong (Shawn)
13
Sajad Rezaei
13
Sharma, Piyush
13
Wu, Luorong
13
Yu, Jongsik
13
Blut, Markus
12
Gil Saura, Irene
12
Ha, Hong Youl
12
Larivière, Bart
12
Lee, Seonjeong
12
McColl-Kennedy, Janet R.
12
Paul, Justin
12
Van Vaerenbergh, Yves
12
Ali, Faizan
11
Amin, Muslim
11
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
4
Ernst-Moritz-Arndt-Universität Greifswald
2
Freie Universität Berlin
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
European Commission / Directorate-General for Communication
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
INSEAD
1
IPRI International Performance Research Institute
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
399
International journal of hospitality management
256
Journal of business research : JBR
209
The journal of services marketing
138
Journal of travel and tourism marketing
120
International journal of contemporary hospitality management
118
Journal of hospitality marketing & management
117
Tourism management : research, policies, practice
111
Cogent business & management
84
The service industries journal
80
Services marketing quarterly
78
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
76
Asia Pacific journal of marketing and logistics
74
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
71
Psychology & marketing
69
Journal of Islamic marketing
56
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
55
Journal of service management
54
Service business
54
Journal of hospitality and tourism insights
49
Journal of service research : JSR
49
Tourism management perspectives : TMP
48
International journal of electronic marketing and retailing : IJEMR
45
Journal of strategic marketing
44
Total quality management & business excellence
43
Journal of air transport management
42
International journal of retail & distribution management
39
International journal of retail and distribution management
39
The international review of retail, distribution and consumer research
39
European journal of marketing : EJM
38
International journal of quality & reliability management
38
Tourism analysis : an interdisciplinary tourism & hospitality journal
38
The TQM journal : the international review of organizational improvement
37
International journal of quality and service sciences
36
Journal of Asian finance, economics and business : JAFEB
36
Journal of vacation marketing
36
The international journal of bank marketing : IJBM
36
International journal of services, economics and management
34
Journal of retailing
34
Journal of the Academy of Marketing Science
34
more ...
less ...
Source
All
ECONIS (ZBW)
8,003
EconStor
5
OLC EcoSci
1
Showing
1
-
10
of
8,009
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding cross-product purchase intention in an IT
brand
extension context
Guo, Yue
;
Zhu, Ying
;
Barnes, Stuart J.
;
Bao, Yongchuan
; …
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 392-411
Persistent link: https://www.econbiz.de/10011970130
Saved in:
2
Re-examining age-related
loyalty
for low-involvement purchasing
Mecredy, Philip
;
Wright, Malcolm
;
Feetham, Pamela
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1773-1798
Persistent link: https://www.econbiz.de/10013352637
Saved in:
3
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty
: the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
4
Factors affecting Jordanian consumer
loyalty
toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
5
Emotional
brand
attachment and attitude toward
brand
extension
Vahdat, Arash
;
Hafezniya, Hanieh
;
Jabarzadeh, Younis
; …
- In:
Services marketing quarterly
41
(
2020
)
3
,
pp. 236-255
Persistent link: https://www.econbiz.de/10012256943
Saved in:
6
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
7
Young consumers'
loyalty
towards premium and non-premium shoe brands
Singh, Pankaj Kumar
;
Swain, Swapnarag
;
Ahmad, Anees
; …
- In:
International journal of business innovation and …
26
(
2021
)
4
,
pp. 424-442
Persistent link: https://www.econbiz.de/10012798605
Saved in:
8
Is
brand
experience a good mediator? : an empirical study on ISP sector
Durmaz, Osman
-
2022
Persistent link: https://www.econbiz.de/10012887922
Saved in:
9
Two paths to customer
loyalty
: the moderating effect of the differentiation level strategy in the performance-satisfaction-value-intentions relationship
Vera, Jorge
- In:
The journal of product & brand management
25
(
2016
)
2
,
pp. 171-183
Persistent link: https://www.econbiz.de/10011524066
Saved in:
10
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->