Narrow search
Showing 1 - 7 of 7
Cover Image
Creating multi-vendor solutions : the resources and capabilities required
Raddats, Chris Owen; Burton, Jamie - In: The journal of business & industrial marketing 29 (2014) 2, pp. 132-142
Persistent link: https://www.econbiz.de/10010248163
Cover Image
Resource configurations for services success in manufacturing companies
Raddats, Chris; Burton, Jamie; Ashman, Rachel - In: Journal of service management 26 (2015) 1, pp. 97-116
Persistent link: https://www.econbiz.de/10010504627
Cover Image
Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies
Burton, Jamie; Story, Vicky M.; Raddats, Chris; … - In: International journal of production economics 192 (2017), pp. 29-39
Persistent link: https://www.econbiz.de/10011782297
Cover Image
Interactively developed capabilities : evidence from dyadic servitization relationships
Raddats, Chris; Zolkiewski, Judy; Story, Vicky Mary; … - In: International journal of operations & production … 37 (2017) 3, pp. 382-400
Persistent link: https://www.econbiz.de/10011642997
Cover Image
Servitization : a contemporary thematic review of four major research streams
Raddats, Chris; Kowalkowski, Christian; Benedettini, Ornella - In: Industrial marketing management : the international … 83 (2019), pp. 207-223
Persistent link: https://www.econbiz.de/10012146625
Cover Image
Complaint resolution management expectations in an asymmetric business-to-business context
Gruber, Thorsten; Henneberg, Stephan; Ashnai, Bahar; … - In: The journal of business & industrial marketing 25 (2010) 5, pp. 360-371
Persistent link: https://www.econbiz.de/10008655577
Cover Image
Complaint management expectations : an online laddering analysis of small versus large firms
Henneberg, Stephan C.; Gruber, Thorsten; Reppel, Alexander - In: Industrial marketing management : the international … 38 (2009) 6, pp. 584-598
Persistent link: https://www.econbiz.de/10003889402