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Revisiting the role stress-commitment realtionship : can managerial interventions help?
Ackfeldt, Anna-Lena; Malhotra, Neeru - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 353-374
Persistent link: https://www.econbiz.de/10009733028
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Internal communication and prosocial service behaviors of front-line employees : investigating mediating mechanisms
Malhotra, Neeru; Ackfeldt, Anna-Lena; Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4132-4139
Persistent link: https://www.econbiz.de/10011553938
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Understanding the role of frontline employee felt obligation in services
Malhotra, Neeru; Ashill, Nicholas; Lages, Cristiana R.; … - In: The service industries journal 42 (2022) 11/12, pp. 843-871
Persistent link: https://www.econbiz.de/10013362154
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Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees
Lages, Cristiana R.; Piercy, Nigel; Malhotra, Neeru; … - In: International journal of human resource management 31 (2020) 21, pp. 2737-2760
Persistent link: https://www.econbiz.de/10012414594
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Organisational justice, organisational identification and job involvement : the mediating role of psychological need satisfaction and the moderating role of person-organisation fit
Malhotra, Neeru; Sahadev, Sunil; Sharom, Nur Qamarina - In: International journal of human resource management 33 (2022) 8, pp. 1526-1561
Persistent link: https://www.econbiz.de/10013167828