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~subject:"Online retailing"
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Online retailing
Consumer behaviour
41
Konsumentenverhalten
40
Relationship marketing
29
Beziehungsmarketing
27
Service quality
19
Innovation
16
Dienstleistungsqualität
15
Customer satisfaction
14
Dienstleistungssektor
13
Kundenzufriedenheit
13
Service industry
13
Customer integration
11
Kundenintegration
11
Virtual reality
11
Virtuelle Realität
11
Customer service
10
Innovation management
9
Innovationsmanagement
9
marketing
9
Lieferantenmanagement
8
Social Web
8
Social web
8
Supplier relationship management
8
Kundenservice
7
Online-Handel
7
Customer experience
6
Dienstleistung
6
Internet marketing
6
Online-Marketing
6
Robot
6
Roboter
6
Services
6
Artificial intelligence
5
Betriebliche Wertschöpfung
5
Customer value
5
Kundenwert
5
Lieferkette
5
Marketing
5
Supply chain
5
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Ruyter, Ko de
6
Mahr, Dominik
4
Wetzels, Martin
4
Chylinski, Mathew
3
Grewal, Dhruv
3
Keeling, Debbie I.
3
Heller, Jonas
2
Hilken, Tim
2
Ludwig, Stephan
2
Aguirre, Elizabeth
1
Benoit, Sabine
1
Brüggen, Elisabeth C.
1
Friedman, Mike
1
Motyka, Scott
1
Ordenes, Francisco Villarroel
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Osorio Andrade, María Lucila
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Roggeveen, Anne L.
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Wetzels, Ruud
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Journal of the Academy of Marketing Science
2
Journal of business research : JBR
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of marketing
1
Journal of retailing
1
Psychology & marketing
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ECONIS (ZBW)
7
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1
The emotional review-reward effect : how do reviews increase impulsivity?
Motyka, Scott
;
Grewal, Dhruv
;
Aguirre, Elizabeth
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
6
,
pp. 1032-1051
Persistent link: https://www.econbiz.de/10011951622
Saved in:
2
A new era of technology-infused retailing
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Benoit, Sabine
; …
- In:
Journal of business research : JBR
188
(
2025
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015159463
Saved in:
3
More than words : the influence of affective content and linguistic style matches in online reviews on conversion rates
Ludwig, Stephan
;
Ruyter, Ko de
;
Friedman, Mike
; …
- In:
Journal of marketing
77
(
2013
)
1
,
pp. 87-103
Persistent link: https://www.econbiz.de/10009725642
Saved in:
4
Unveiling what is written in the stars : analyzing explicit, implicit, and discourse patterns of sentiment in social media
Ordenes, Francisco Villarroel
;
Ludwig, Stephan
;
Ruyter, …
- In:
Journal of consumer research : JCR ; an …
43
(
2017
)
6
,
pp. 875-894
Persistent link: https://www.econbiz.de/10011770780
Saved in:
5
Touching the untouchable : exploring multi-sensory augmented reality in the context of online retailing
Heller, Jonas
;
Chylinski, Mathew
;
Ruyter, Ko de
;
Mahr, …
- In:
Journal of retailing
95
(
2019
)
4
,
pp. 219-234
Persistent link: https://www.econbiz.de/10012154094
Saved in:
6
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing
Hilken, Tim
;
Chylinski, Mathew
;
Keeling, Debbie I.
; …
- In:
Psychology & marketing
39
(
2022
)
3
,
pp. 495-507
Persistent link: https://www.econbiz.de/10012817124
Saved in:
7
Seeing eye to eye : social augmented reality and shared decision making in the marketplace
Hilken, Tim
;
Keeling, Debbie I.
;
Ruyter, Ko de
;
Mahr, …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
2
,
pp. 143-164
Persistent link: https://www.econbiz.de/10012290938
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