Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Qualitätskontrolle"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Profiting From Services and So...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Qualitätskontrolle
Dienstleistung
23
Marketing
16
Service quality
14
Dienstleistungsqualität
13
Dienstleistungsmarketing
12
Services marketing
12
Dienstleistungssektor
11
Beziehungsmarketing
10
Product quality
9
Produktqualität
9
Relationship marketing
9
Service industry
9
Services
8
Consumer behaviour
6
Customer satisfaction
6
Innovation
6
Konsumentenverhalten
6
Kundenzufriedenheit
6
Innovation management
5
Innovationsmanagement
5
Marketing theory
5
Marketingtheorie
5
Measurement
5
Messung
5
Qualität
5
Kundenwert
4
Performance measurement
4
Performance-Messung
4
Theory
4
Customer value
3
Kundendienst
3
Research
3
Service innovation
3
Servicepolitik
3
Theorie
3
Vereinigte Staaten
3
Bibliometrics
2
Bibliometrie
2
Business services
2
more ...
less ...
Type of publication
All
Book / Working Paper
4
Type of publication (narrower categories)
All
Collection of articles of several authors
1
Konferenzschrift
1
Sammelwerk
1
Language
All
English
3
Undetermined
1
Author
All
Berry, Leonard L.
2
Parasuraman, A.
2
Zeithaml, Valarie A.
2
Brown, Stephen
1
Brown, Stephen Walter
1
Gummesson, Evert
1
Institution
All
Centrum för Tjänsteforskning <Karlstad>
2
Published in...
All
Issues in organization and management series
1
Source
All
ECONIS (ZBW)
2
USB Cologne (EcoSocSci)
2
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service quality : multidisciplinary and multinational perspectives
Brown, Stephen Walter
(
contributor
)
-
1991
-
1. [Dr.]
Persistent link: https://www.econbiz.de/10004100533
Saved in:
2
Service quality : multidisciplinary and multinational perspectives
Brown, Stephen
(
contributor
);
Gummesson, Evert
(
ed.
)
-
1991
Persistent link: https://www.econbiz.de/10013501708
Saved in:
3
Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A.
;
Parasuraman, A.
;
Berry, Leonard L.
-
1990
Persistent link: https://www.econbiz.de/10004076032
Saved in:
4
Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A.
;
Parasuraman, A.
;
Berry, Leonard L.
-
1990
Persistent link: https://www.econbiz.de/10000083054
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
