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Case study analysis of Six Sig...
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Qualitätsmanagement
Quality management
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Singapore
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Chakraborty, Ayon
9
Antony, Jiju
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Bhat, Shreeranga
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Tan, Kay Chuan
2
Vashishth, Abhishek
2
Cudney, Elizabeth A.
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Does, Ronald J. M. M.
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E.V., Gijo
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Garza-Reyes, J. A.
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Hartono, Markus
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Jayaraman, Raja
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Koul, Rajesh
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Mathur, Swati
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International journal of quality & reliability management
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The TQM journal : the international review of organizational improvement
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Total quality management & business excellence
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Business process management journal
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Global business review
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International journal of process management and benchmarking : IJPMB
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Case study analysis of Six Sigma implementation in service organisations
Chakraborty, Ayon
;
Tan, Kay Chuan
- In:
Business process management journal
18
(
2012
)
6
,
pp. 992-1019
Persistent link: https://www.econbiz.de/10009684771
Saved in:
2
Applying Kansei Engineering, the Kano model and QFD to services
Hartono, Markus
;
Tan, Kay Chuan
;
Peacock, John Brian
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 256-274
Persistent link: https://www.econbiz.de/10010255099
Saved in:
3
An empirical study into the use of 7 quality control tools in higher education institutions (HEIs)
Mathur, Swati
;
Antony, Jiju
;
McDermott, Olivia
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10014380880
Saved in:
4
Developing a Six Sigma framework : perspectives from financial service companies
Chakraborty, Ayon
;
Leyer, Michael
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 256-279
Persistent link: https://www.econbiz.de/10009730020
Saved in:
5
Identification of positive deviance : methodology development
Chakraborty, Ayon
;
Mishra, Rajesh Prasad
- In:
International journal of process management and …
4
(
2014
)
1
,
pp. 36-50
Persistent link: https://www.econbiz.de/10010390787
Saved in:
6
Quality management practices in Namibian SMEs : an empirical investigation
Mutingi, Michael
;
Chakraborty, Ayon
- In:
Global business review
22
(
2021
)
2
,
pp. 381-395
Persistent link: https://www.econbiz.de/10012520229
Saved in:
7
Lean Six Sigma in financial services industry : a systematic review and agenda for future research
Vashishth, Abhishek
;
Chakraborty, Ayon
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 447-465
Persistent link: https://www.econbiz.de/10012199764
Saved in:
8
The role of organisational motivation and coordination in continuous improvement implementations : an empirical research of process improvement project success
Lameijer, B. A.
;
Antony, Jiju
;
Chakraborty, Ayon
;
Does, …
- In:
Total quality management & business excellence
32
(
2021
)
14
,
pp. 1633-1649
Persistent link: https://www.econbiz.de/10012649856
Saved in:
9
A study on critical failure factors of Design for Six Sigma in Indian companies : results from a pilot survey
Bhat, Shreeranga
;
Antony, Jiju
;
E.V., Gijo
;
Koul, Rajesh
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 1072-1093
Persistent link: https://www.econbiz.de/10014321550
Saved in:
10
Implementing Lean Six Sigma in financial services : the effect of motivations, selected methods and challenges on LSS program- and organizational performance
Vashishth, Abhishek
;
Lameijer, Bart Alex
;
Chakraborty, Ayon
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 509-531
Persistent link: https://www.econbiz.de/10014470923
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