Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Queueing theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
On multiple priority multi-ser...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Queueing theory
Warteschlangentheorie
17
Call centre
11
Callcenter
11
Markov chain
6
Markov-Kette
6
Theorie
6
Theory
6
Inventory model
5
Lagerhaltungsmodell
5
Scheduling problem
5
Scheduling-Verfahren
5
Crew scheduling
4
Lagermanagement
4
Markov decision process
4
Personaleinsatzplanung
4
Simulation
4
Warehouse management
4
Beziehungsmarketing
3
Relationship marketing
3
Asymmetric parameters
2
Birth–death processes
2
Busy period
2
Call centers
2
Cancer
2
Chaining
2
Conditional first passage times
2
Consumer behaviour
2
Container terminal
2
Container transport
2
Containerterminal
2
Containerverkehr
2
Decision
2
Entscheidung
2
First passage times
2
Flexibility
2
Gesundheitsversorgung
2
Health care
2
Hinterland
2
Konsumentenverhalten
2
more ...
less ...
Online availability
All
Undetermined
6
Free
2
Type of publication
All
Article
16
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
16
Aufsatz in Zeitschrift
16
Language
All
English
17
Author
All
Jouini, Oualid
16
Legros, Benjamin
9
Dallery, Yves
5
Koole, Ger M.
5
Akşin, Zeynep
4
Benjaafar, Saif
2
Lu, Bingnan
2
Roubos, Alex
2
Aguir, M. Salah
1
Babai, M. Zied
1
Fransoo, Jan C.
1
Karaesmen, Fikri
1
Kouki, Chaaben
1
Li, Siqiao
1
Liao, Shuangqing
1
Pot, Auke
1
Stolletz, Raik
1
Van Delft, Christian
1
more ...
less ...
Published in...
All
European journal of operational research : EJOR
5
International journal of production economics
3
Manufacturing & service operations management : M & SOM
2
Computers & operations research : and their applications to problems of world concern ; an international journal
1
International journal of production research
1
OR spectrum : quantitative approaches in management
1
Operations research
1
Operations research letters : a journal of INFORMS devoted to the rapid publication of concise contributions in operations research
1
Production and operations management : an international journal of the Production and Operations Management Society
1
more ...
less ...
Source
All
ECONIS (ZBW)
17
Showing
1
-
10
of
17
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Call centers with hyperexponential patience modeling
Roubos, Alex
;
Jouini, Oualid
- In:
International journal of production economics
141
(
2013
)
1
,
pp. 307-315
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009685649
Saved in:
2
Service-level variability of inbound call centers
Roubos, Alex
;
Koole, Ger M.
;
Stolletz, Raik
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
3
,
pp. 402-413
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009575887
Saved in:
3
Analysis of a last come first served queueing system with customer abandonment
Jouini, Oualid
- In:
Computers & operations research : and their …
39
(
2012
)
12
,
pp. 3040-3045
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009576551
Saved in:
4
Queueing models for full-flexible multi-class call centers with real-time anticipated delays
Jouini, Oualid
;
Dallery, Yves
;
Akşin, Zeynep
- In:
International journal of production economics
120
(
2009
)
2
,
pp. 389-399
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003888406
Saved in:
5
Online scheduling policies for multiclass call centers with impatient customers
Jouini, Oualid
;
Pot, Auke
;
Koole, Ger M.
;
Dallery, Yves
- In:
European journal of operational research : EJOR
207
(
2010
)
1
,
pp. 258-268
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003997229
Saved in:
6
Call centers with delay information : models and insights
Jouini, Oualid
;
Akşin, Zeynep
;
Dallery, Yves
- In:
Manufacturing & service operations management : M & SOM
13
(
2011
)
4
,
pp. 534-548
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009388119
Saved in:
7
Staffing a call center with uncertain non-stationary arrival rate and flexibility
Liao, Shuangqing
;
Koole, Ger M.
;
Van Delft, Christian
; …
- In:
OR spectrum : quantitative approaches in management
34
(
2012
)
3
,
pp. 691-721
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009559848
Saved in:
8
A flexible architecture for call centres with skill-based routing
Legros, Benjamin
;
Jouini, Oualid
;
Dallery, Yves
- In:
International journal of production economics
159
(
2015
),
pp. 192-207
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010479239
Saved in:
9
Call center delay announcement using a newsvendor-like performance criterion
Jouini, Oualid
;
Akşin, Zeynep
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
4
,
pp. 587-604
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011282790
Saved in:
10
On the scheduling of operations in a chat contact center
Legros, Benjamin
;
Jouini, Oualid
- In:
European journal of operational research : EJOR
274
(
2019
)
1
,
pp. 303-316
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011990069
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
