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~subject:"Queueing theory"
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Queueing theory
Service quality
24,188
Dienstleistungsqualität
23,440
Preismanagement
18,896
Pricing strategy
18,871
Theorie
10,733
Theory
10,644
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7,568
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Online retailing
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Price
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Koster, René de
39
Roy, Debjit
31
Whitt, Ward
29
Haviv, Moshe
24
Bruneel, Herwig
23
Chun, Youngsub
23
Guo, Pengfei
23
Mandjes, Michel
22
Wang, Jinting
22
Hassin, Refael
20
Walraevens, Joris
20
Legros, Benjamin
18
Siciliani, Luigi
17
Armony, Mor
16
Boxma, Onno
16
Dijk, Nicolaas M. van
16
Gravelle, Hugh
16
Jouini, Oualid
16
Mandelbaum, Avishai
16
Mitra, Manipushpak
16
Cui, Shiliang
15
Baron, Opher
14
Bassamboo, Achal
14
Batabyal, Amitrajeet A.
14
Jain, Madhu
14
Lambrecht, Marc R.
14
Zhang, Zhe George
14
Boucherie, Richard J.
13
Krishnamurthy, Ananth
13
Smith, J. M.
13
Song, Hummy
13
Vandaele, Nico
13
Creemers, Stefan
12
Debo, Laurens
12
Kim, Bara
12
Randhawa, Ramandeep S.
12
Stolletz, Raik
12
Van Nieuwenhuyse, Inneke
12
Wang, Zhongbin
12
Ward, Amy R.
12
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Center for Economic Research <Tilburg>
2
Chambre de commerce et d'industrie de Paris
2
Faculteit Toegepaste Economische Wetenschappen, Universiteit Antwerpen
2
Madrid Conference on Queueing Theory <3, 2010, Toledo>
2
National Bureau of Economic Research
2
Springer Fachmedien Wiesbaden
2
Books on Demand GmbH <Norderstedt>
1
Center for Operations Research and Econometrics (CORE), École des Sciences Économiques de Louvain
1
Departamento de Estadistica, Universidad Carlos III de Madrid
1
European Conference on Queueing Theory <1., 2014, Ghent>
1
Instituto Valenciano de Investigaciones Económicas
1
International Conference on Applications of Operational Research in Business and Industries <2021, Indore>
1
International Conference on Queueing Theory and Network Applications <11., 2016, Wellington>
1
International Workshop on Retrial Queues <10., 2014, Tokio>
1
Ludwig-Maximilians-Universität München / Volkswirtschaftliche Fakultät
1
Madrid Conference on Queueing Theory <2, 2006, Madrid>
1
School of Economics, Mathematics and Statistics <London>
1
State University of New York at Albany / Department of Economics
1
The Wharton Financial Institutions Center
1
Universitat Autònoma de Barcelona / Departament d'Economia i d'Història Econòmica
1
Universitat Pompeu Fabra / Departament d'Economia i Empresa
1
Universiteit Antwerpen / Faculteit Toegepaste Economische Wetenschappen
1
Universitetet i Oslo / Økonomisk institutt
1
University of Canterbury / Department of Economics
1
University of Otago / Commerce Division
1
University of York / Department of Economics and Related Studies
1
Universität Hamburg
1
Verlag Dr. Kovač
1
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European journal of operational research : EJOR
241
Management science : journal of the Institute for Operations Research and the Management Sciences
146
Operations research
135
Operations research letters
116
International journal of production research
113
Computers & operations research : and their applications to problems of world concern ; an international journal
108
Manufacturing & service operations management : M & SOM
83
Opsearch : journal of the Operational Research Society of India
67
International journal of production economics
49
Discussion paper / Tinbergen Institute
46
Mathematics of operations research
45
Mathematical methods of operations research
40
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
37
RAIRO / Operations research
35
Transportation research / E : an international journal
35
Annals of operations research
34
Production and operations management : an international journal of the Production and Operations Management Society
33
OR spectrum : quantitative approaches in management
32
Production and operations management : the flagship research journal of the Production and Operations Management Society
32
Health care management science
29
Operational research : an international journal
29
Journal of the Operational Research Society
26
Omega : the international journal of management science
25
INFORMS journal on computing : JOC
23
Queueing systems : theory and applications ; affiliated publication of the Institute for Operations Research and the Management Sciences
21
Discussion paper / Center for Economic Research, Tilburg University
19
European journal of industrial engineering : EJIE
19
INFOR : information systems and operational research
19
Journal of the Operational Research Society : OR
19
Health care management science : a new journal serving the international health care management community
16
International journal of services and operations management
16
Top : transactions in operations research
16
Journal of industrial engineering international
15
Journal of air transport management
13
KBI
12
ERIM report series research in management
11
Games and economic behavior
11
Operations research forum
11
Faculty & research / Insead : working paper series
10
IMA journal of management mathematics
10
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ECONIS (ZBW)
3,080
RePEc
31
EconStor
2
BASE
1
Other ZBW resources
1
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1
Service pricing with loss-averse customers
Yang, Liu
;
Guo, Pengfei
;
Wang, Yulan
- In:
Operations research
66
(
2018
)
3
,
pp. 761-777
Persistent link: https://www.econbiz.de/10011884293
Saved in:
2
Staffing a service system with appointment-based customer arrivals
Chung, Kwanghun
;
Min, Daiki
- In:
Journal of the Operational Research Society : OR
65
(
2014
)
10
,
pp. 1533-1543
Persistent link: https://www.econbiz.de/10010416652
Saved in:
3
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
Saved in:
4
Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers
He, Qiao-Chu
;
Chen, Ying-Ju
- In:
Operations research letters
46
(
2018
)
1
,
pp. 134-137
Persistent link: https://www.econbiz.de/10011807990
Saved in:
5
An M x/G/1 unreliable retrial queue with two phase service and persistence behaviour of customers in service
Kumar, M. Senthil
;
Arumuganathan, R.
- In:
RAIRO / Operations research
47
(
2013
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10010490682
Saved in:
6
Breathing down your neck! : the impact of queues on customers using a retail service
Dahm, Martin
;
Wentzel, Daniel
;
Herzog, Walter
;
Wiecek, …
- In:
Journal of retailing
94
(
2018
)
2
,
pp. 217-230
Persistent link: https://www.econbiz.de/10011881552
Saved in:
7
Design vs practice : how problematic call routing and rerouting restructures the call centre service system
Ellway, Benjamin
- In:
International journal of operations & production …
36
(
2016
)
4
,
pp. 408-428
Persistent link: https://www.econbiz.de/10011565373
Saved in:
8
Economics of service operations and innovation
Paç, M. Fazıl
-
2012
-
UMI 3509386
Persistent link: https://www.econbiz.de/10012012695
Saved in:
9
Understanding customer retrials in call centers : preferences for service quality and service speed
Hu, Kejia
;
Allon, Gad
;
Bassamboo, Achal
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
2
,
pp. 1002-1020
Persistent link: https://www.econbiz.de/10013258710
Saved in:
10
A service system where junior servers approach a senior server on behalf of customers
Hanukov, Gabi
- In:
International journal of production economics
244
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185352
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