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Xie, Lishan
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International journal of contemporary hospitality management
3
International journal of hospitality management
3
Journal of hospitality marketing & management
2
Tourism Management Perspectives
1
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ECONIS (ZBW)
13
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1
What happens after the arrival of service robots? : investigating how robotic usage experience facilitates employees' exploitative and exploratory learning behaviors
Liu, Xin
;
Zhang, Lu
;
Xie, Lishan
;
Guan, Xinhua
-
2024
Persistent link: https://www.econbiz.de/10015339596
Saved in:
2
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
3
Family-customer happiness and its impact on customer citizenship behavior : a study of parent-child consumption in robot restaurants
Peng, Jiamin
;
Lei, Shaohui
;
Xie, Lishan
- In:
Tourism Management Perspectives
53
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015077349
Saved in:
4
Driving human-robot value co-creation in hospitality : the role of artificial empathy
Zhu, Tengteng
;
Xie, Lishan
;
Liu, Canmian
-
2025
Persistent link: https://www.econbiz.de/10015359586
Saved in:
5
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
6
How do consumers engage with proactive service robots? : the roles of interaction orientation and corporate reputation
Li, Dongmei
;
Liu, Canmian
;
Xie, Lishan
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 3962-3981
Persistent link: https://www.econbiz.de/10013413253
Saved in:
7
The mechanism of value cocreation in robotic services : customer inspiration from robotic service novelty
Xie, Lishan
;
Liu, Xin
;
Li, Dongmei
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 962-983
Persistent link: https://www.econbiz.de/10013459481
Saved in:
8
The nonlinear effect of service robot anthropomorphism on customers' usage intention : a privacy calculus perspective
Xie, Lishan
;
Lei, Shaohui
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227626
Saved in:
9
The impact of service robot compatibility on hospitality employee learning behaviors : a transformative learning perspective
Guan, Xinhua
;
Zheng, Yingchen
;
Zhang, Lu
;
Liu, Xin
- In:
Journal of hospitality marketing & management
34
(
2025
)
2
,
pp. 257-280
Persistent link: https://www.econbiz.de/10015189130
Saved in:
10
Exploring the critical attributes of robot chef restaurants and their impact on customer perceived value : a mixed-methods study
Gong, Jinhong
;
Guan, Xinhua
;
Huan, Tzung-cheng
- In:
International journal of contemporary hospitality management
37
(
2025
)
2
,
pp. 522-540
Persistent link: https://www.econbiz.de/10015210202
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