Similar Search Results

Bowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; … - In: Journal of service management 34 (2023) 4, pp. 605-630

Persistent link: https://www.econbiz.de/10014338196

Bettencourt, Lance A.; Brown, Stephen Walter; Sirianni, … - In: Business horizons 56 (2013) 1, pp. 13-22

Persistent link: https://www.econbiz.de/10009706803

Bettencourt, Lance A.; Brown, Stephen Walter - In: Business horizons 56 (2013) 3, pp. 277-283

Persistent link: https://www.econbiz.de/10009757950

Bitner, Mary Jo; Brown, Stephen Walter - In: Services science : fundamentals, challenges and future …, (pp. 91-101). 2007

Persistent link: https://www.econbiz.de/10003605022

Anderson, Laurel; Ostrom, Amy L.; Corus, Canan; Fisk, … - In: Journal of business research : JBR 66 (2013) 8, pp. 1203-1210

Persistent link: https://www.econbiz.de/10009756087

Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845

Persistent link: https://www.econbiz.de/10011416847

Gallan, Andrew S.; Kabadayi, Sertan; Ali, Faizan; … - In: Journal of business research : JBR 134 (2021), pp. 171-183

Persistent link: https://www.econbiz.de/10012643724

Bitner, Mary Jo; Brown, Stephen W.; Meuter, Matthew L. - In: Operations management : a strategic approach, (pp. 178-192). 2005

Persistent link: https://www.econbiz.de/10003120166

Brown, Stephen (contributor); Gummesson, Evert (ed.) - 1991

Persistent link: https://www.econbiz.de/10013501708