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Service industry
Consumer behaviour
39
Konsumentenverhalten
36
Retail trade
17
Einzelhandel
16
Dienstleistungsqualität
15
Relationship marketing
15
Service quality
15
Beziehungsmarketing
14
Transformative service research
12
Dienstleistungssektor
11
Customer satisfaction
10
Health care
9
Gesundheitsversorgung
8
Kundenzufriedenheit
8
Attention restoration theory
6
China
5
Discrimination
5
Einkaufszentrum
5
Gesundheitswesen
5
Health care system
5
Servicescape
5
Shopping center
5
USA
5
United States
5
Cancer
4
Homosexuality
4
Homosexualität
4
Hospital
4
Krankenhaus
4
Krebskrankheit
4
Macau
4
Marketing management
4
Marketingmanagement
4
transformative service research
4
Behinderte
3
Commercial friendships
3
Culture
3
Customer service
3
Digitalisierung
3
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11
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Rosenbaum, Mark
6
Rosenbaum, Mark S.
5
Edwards, Karen
3
Contreras Ramírez, Germán
2
Friman, Margareta
2
Otterbring, Tobias
2
Russell-Bennett, Rebekah
2
Adhikary, Jyoti Regmi
1
Contreras Ramirez, Germán
1
Contreras-Ramírez, Germán
1
Giraldo, Mario
1
Gonzalez-Arcos, Claudia Fernanda
1
Grady, John
1
Malla, Binayak
1
Massiah, Carolyn
1
Seger-Guttmann, Tali
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Subramony, Mahesh
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Walters, Gabby
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The journal of services marketing
5
Journal of retailing and consumer services
2
Journal of service management
1
Journal of service research : JSR
1
The Routledge handbook of service research insights and ideas
1
The service industries journal
1
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ECONIS (ZBW)
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1
An expanded servicescape perspective
Rosenbaum, Mark S.
;
Massiah, Carolyn
- In:
Journal of service management
22
(
2011
)
4
,
pp. 471-490
Persistent link: https://www.econbiz.de/10009304739
Saved in:
2
Return on community for consumers and service establishments
Rosenbaum, Mark S.
- In:
Journal of service research : JSR
11
(
2008/09
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10003776181
Saved in:
3
Commentary: vulnerable consumers in service settings
Rosenbaum, Mark
;
Seger-Guttmann, Tali
;
Giraldo, Mario
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 309-312
Persistent link: https://www.econbiz.de/10011742682
Saved in:
4
Transformative service research : thoughts, perspectives, and research directions
Rosenbaum, Mark S.
;
Edwards, Karen
;
Contreras Ramírez, …
- In:
The Routledge handbook of service research insights and …
,
(pp. 424-442)
.
2020
Persistent link: https://www.econbiz.de/10012238689
Saved in:
5
Therapeutic servicescapes : restorative and relational resources in service settings
Rosenbaum, Mark S.
;
Friman, Margareta
;
Contreras …
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012268821
Saved in:
6
Street harassment is marketplace discrimination : the impact of street harassment on young female consumers' marketplace experiences
Rosenbaum, Mark
;
Edwards, Karen
;
Malla, Binayak
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012305335
Saved in:
7
The relationship between exchanged resources and loyalty intentions
Friman, Margareta
;
Rosenbaum, Mark S.
;
Otterbring, Tobias
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 846-865
Persistent link: https://www.econbiz.de/10012260357
Saved in:
8
Commentary: the unintended consequences of digital service technologies
Rosenbaum, Mark
;
Walters, Gabby
;
Edwards, Karen
; …
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 97-109
Persistent link: https://www.econbiz.de/10013407398
Saved in:
9
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
10
Editorial: research priorities in the new service marketplace
Rosenbaum, Mark
;
Russell-Bennett, Rebekah
; …
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1009-1014
Persistent link: https://www.econbiz.de/10013410759
Saved in:
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