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What triggers customer curiosity? : exploring the role of branded content experience design on customer response
Lee, Seonjeong - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 3, pp. 403-416
Persistent link: https://www.econbiz.de/10015193318
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Investigating the key routes to customers' delightful moments in the hotel context
Lee, Seonjeong; Shea, Linda - In: Journal of hospitality marketing & management 24 (2015) 5/6, pp. 532-553
Persistent link: https://www.econbiz.de/10011349968
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Investigating the dynamics and the content of customers' social media reporting after a restaurant service failure
Israeli, Aviad A.; Lee, Seonjeong; Karpinski, Aryn C. - In: Journal of hospitality marketing & management 26 (2017) 6, pp. 606-626
Persistent link: https://www.econbiz.de/10011754048
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Quality of virtual reality and its impacts on behavioral intention
Lee, Minwoo; Lee, Seonjeong; Jeong, Miyoung; Oh, Haemoon - In: International journal of hospitality management 90 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012300105
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Investigating the importance of positive hotel design
Lee, Seonjeong - In: International journal of hospitality management 88 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012293854
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The relationship between Internet addiction and negative eWOM
Israeli, Aviad A.; Lee, Seonjeong; Karpinski, Aryn C. - In: The service industries journal 39 (2019) 13/14, pp. 943-965
Persistent link: https://www.econbiz.de/10012205909
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Applying expanded servicescape to the hotel industry
Lee, Seonjeong; Chuang, Ning-Kuang - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 4, pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
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Service task compatibility for human staff vs. service robots : roles of product type and brand level
Lee, Seonjeong; Oh, Haemoon - 2025
Persistent link: https://www.econbiz.de/10015340085