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Subject
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Service quality
Consumer behaviour
183
Konsumentenverhalten
179
Tourism
62
Holiday behaviour
58
Urlaubsverhalten
58
Tourismus
57
South Korea
56
Südkorea
56
Tourism industry
43
Tourismuswirtschaft
43
Customer satisfaction
42
Theory
42
Relationship marketing
41
Theorie
41
Beziehungsmarketing
40
Kundenzufriedenheit
39
Coronavirus
36
USA
36
United States
36
Hotel industry
35
Hotellerie
35
Dienstleistungsqualität
33
Tourism marketing
32
Tourismusmarketing
32
Welt
30
World
30
Brand image
27
Markenimage
27
Brand management
26
Gastgewerbe
26
Hospitality industry
26
Social Web
26
Social web
26
Markenführung
25
Arbeitszufriedenheit
24
Job satisfaction
24
COVID-19
23
Corporate Social Responsibility
23
Corporate social responsibility
23
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Article
31
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1
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1
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1
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English
33
Author
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Park, Jungkun
13
Kim, Seongseop
8
Han, Heesup
4
Sigala, Marianna
4
Kim, Jungkeun
3
Baah, Nancy Grace
2
Back, Ki-Joon
2
Badu-Baiden, Frank
2
Chua, Bee-Lia
2
Hong, EunPyo
2
Hyun, Hyowon
2
LaTour, Kathy
2
Le, Hoang T. P. M.
2
Lee, Byung Kwon
2
Park, Jaehun
2
Ranaweera, Chatura
2
Rutherford, Brian
2
Yu, Jongsik
2
Ahn, Jiseon
1
Ayalew, Zemenu Amare
1
Chang, Woondeog
1
Chang, Younghoon
1
Choi, Miju
1
Choi, Youngjoon
1
Chon, Kaye
1
Christou, Evangelos
1
Chung, HoEun
1
Chung, Te-Lin Doreen
1
Cui, Yuanyuan
1
Franklin, Drew
1
Gummesson, Evert
1
Gunn, Frances
1
Hao, Fei
1
Hlee, Sunyoung
1
Hwang, Euejung
1
Hwang, Jinsoo
1
Hyun, Youyung
1
Ji, Mingjie Kate
1
Kim, Dongyoup
1
Kim, Jinkyung Jenny
1
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Journal of retailing and consumer services
4
International journal of hospitality management
3
The Cornell hospitality quarterly
3
The service industries journal
3
Journal of travel and tourism marketing
2
International journal of business innovation and research : IJBIR
1
Journal of Service Theory and Practice
1
Journal of Service Theory and Practice: Volume 25, Issue 2
1
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of service theory and practice : JSTP
1
Journal of the Operational Research Society
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing service quality : MSQ ; an international journal
1
Omega : the international journal of management science
1
Sport and tourism : 53st congress 2003, Athens, Greece
1
Telecommunications policy : the international journal of digital economy, data sciences and new media
1
The journal of services marketing
1
Total quality management & business excellence
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
33
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1
Wellness tourism destination loyalty formation : the role of mental health and eudaimonic well-being
Chua, Bee-Lia
;
Kim, Seongseop
;
Ling, Esther Sii Wei
; …
- In:
Journal of hospitality and tourism insights
8
(
2025
)
3
,
pp. 1049-1072
Persistent link: https://www.econbiz.de/10015272383
Saved in:
2
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
3
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
4
Service robots in hotels : understanding the service quality perceptions of human-robot interaction
Choi, Youngjoon
;
Choi, Miju
;
Oh, Munhyang
;
Kim, Seongseop
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 613-635
Persistent link: https://www.econbiz.de/10012256158
Saved in:
5
Do employees and customers understand their new roles for collaborative value co-creation in technology-driven service settings?
Kim, Jinkyung Jenny
;
Kim, Seongseop
;
Ayalew, Zemenu Amare
; …
-
2025
Persistent link: https://www.econbiz.de/10015376481
Saved in:
6
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
7
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
8
Dimensionality in the service quality perceptions of quarantine hotel guests
Leutwiler-Lee, Min Joo
;
Kim, Seongseop
;
Badu-Baiden, Frank
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014318857
Saved in:
9
The impact of different price promotions on customer retention
Kim, Jungkeun
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 95-102
Persistent link: https://www.econbiz.de/10011980803
Saved in:
10
Online travel agency price presentation : examining the influence of price dispersion on travelers' hotel preference
Kim, Jungkeun
;
Franklin, Drew
;
Phillips, Megan
;
Hwang, …
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
4
,
pp. 704-721
Persistent link: https://www.econbiz.de/10012215753
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