Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
When the recipe is more import...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Services
Innovation
31
Beziehungsmarketing
17
Consumer behaviour
17
Relationship marketing
17
Konsumentenverhalten
16
New product development
16
Produktentwicklung
16
USA
14
Dienstleistung
13
Service quality
13
Social Web
13
Social web
13
Theorie
13
Theory
13
Dienstleistungsqualität
12
United States
11
Customer satisfaction
9
Italien
8
Italy
8
Product quality
8
Produktqualität
8
Dienstleistungssektor
7
E-commerce
7
Electronic Commerce
7
Kundenzufriedenheit
7
Services marketing
7
Technischer Fortschritt
7
Technological change
7
Creativity
6
Dienstleistungsmarketing
6
Einzelhandel
6
Innovation management
6
Innovationsmanagement
6
Marketing
6
Marketing management
6
Marketingmanagement
6
Marktforschung
6
Music industry
6
Musikwirtschaft
6
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Aufsatz im Buch
1
Book section
1
Case study
1
Fallstudie
1
Reprint
1
more ...
less ...
Language
All
English
9
Author
All
Parasuraman, A.
8
Berry, Leonard L.
4
Zeithaml, Valarie A.
3
Bowen, David E.
2
Edvardsson, Bo
2
Ordanini, Andrea
2
Andreassen, Tor Wallin
1
Bateson, John E. G.
1
Bitner, Mary Jo
1
Brown, Stephen Walter
1
Chase, Richard B.
1
Colurcio, Maria
1
Eisingerich, Andreas B
1
Fisk, Raymond P.
1
Grönroos, Christian
1
Kristensson, Per
1
Lervik-Olsen, Line
1
McColl-Kennedy, Janet R.
1
Miceli, Lucia
1
Ostrom, Amy L.
1
Patrício, Lia
1
Pizzetti, Marta
1
Rubera, Gaia
1
Schneider, Benjamin
1
Seifert, Matthias
1
Voss, Christopher A.
1
Zeithaml, Valerie A.
1
more ...
less ...
Published in...
All
Journal of service management
3
Journal of service research : JSR
3
Journal of marketing
1
Journal of retailing
1
Marketing-mix strategies - product strategy and promotion strategy
1
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Crowd-funding : transforming customers into investors through innovative service platforms
Ordanini, Andrea
;
Miceli, Lucia
;
Pizzetti, Marta
; …
- In:
Journal of service management
22
(
2011
)
4
,
pp. 443-470
Persistent link: https://www.econbiz.de/10009304741
Saved in:
2
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
Saved in:
3
Managing service innovation and interorganizational relationships for firm performance : to commit or diversify?
Eisingerich, Andreas B
;
Rubera, Gaia
;
Seifert, Matthias
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 344-356
Persistent link: https://www.econbiz.de/10003853557
Saved in:
4
Communication and control processes in the delivery of service quality
Zeithaml, Valarie A.
- In:
Journal of marketing
52
(
1988
)
2
,
pp. 35-48
Persistent link: https://www.econbiz.de/10001055294
Saved in:
5
SERVQUAL: a multiple-item scale for measuring consumer perceptions of service quality
Parasuraman, A.
- In:
Journal of retailing
64
(
1988
)
1
,
pp. 12-37
Persistent link: https://www.econbiz.de/10001056853
Saved in:
6
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
7
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
8
Communication and control processes in the delivery of service quality
Zeithaml, Valerie A.
;
Berry, Leonard L.
;
Parasuraman, A.
-
2009
Persistent link: https://www.econbiz.de/10003836350
Saved in:
9
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
