//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Man vs machine : examining the...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Social web
Consumer behaviour
59
Konsumentenverhalten
59
Beziehungsmarketing
41
Relationship marketing
41
Customer satisfaction
29
Kundenzufriedenheit
28
Customer experience
22
Dienstleistungsqualität
18
Service quality
18
Luxury goods
11
Luxusgüter
11
Tourism
11
Tourismus
11
Social Web
10
Brand management
9
Dienstleistungsmarketing
9
Einzelhandel
9
Markenführung
9
Retail trade
9
Services marketing
9
Marketing management
8
Marketingmanagement
8
Holiday behaviour
7
Internet marketing
7
Online-Marketing
7
Urlaubsverhalten
7
Brand
6
Brand image
6
Digitalisierung
6
Digitization
6
E-commerce
6
Loyalty
6
Markenartikel
6
Online retailing
6
Online-Handel
6
Service experience
6
Social media
6
Tourism industry
6
Tourismuswirtschaft
6
more ...
less ...
Online availability
All
Undetermined
3
Free
1
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Klaus, Philipp
6
Manthiou, Aikaterini
5
Bang, Nguyen
2
Godey, Bruno
2
Ulrich, Isabelle
2
Aiello, Gaetano
1
Anadol, Yaprak
1
Bosselman, Robert
1
Boujena, Othman
1
Chen, Cheng-Hao
1
Donvito, Raffaele
1
Kuppelwieser, Volker
1
Maklan, Stan
1
Pederzoli, Daniele
1
Peppard, Joe
1
Rokka, Joonas
1
Singh, Rahul
1
Tang, Liang
1
Tarquini, Annalisa
1
Van Ha Luong
1
Wu, Meng-Shan
1
more ...
less ...
Published in...
All
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Electronic markets : the international journal on networked business
1
European journal of marketing : EJM
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The travel influencer construct : an empirical exploration and validation
Manthiou, Aikaterini
;
Ulrich, Isabelle
;
Kuppelwieser, Volker
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457728
Saved in:
2
Is digital fashion the future of the metaverse? : insights from YouTube comments
Van Ha Luong
;
Tarquini, Annalisa
;
Anadol, Yaprak
; …
- In:
Journal of retailing and consumer services
79
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10015095387
Saved in:
3
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
4
New insights from practice : exploring online channel management strategies and the use of social media a market research tool
Klaus, Philipp
- In:
International journal of market research : JMRS ; the …
55
(
2013
)
6
,
pp. 829-850
Persistent link: https://www.econbiz.de/10010230201
Saved in:
5
Show me the money : improving our understanding of how organizations generate return from technology-led marketing change
Maklan, Stan
;
Peppard, Joe
;
Klaus, Philipp
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 561-595
Persistent link: https://www.econbiz.de/10011309582
Saved in:
6
Exploring electronic word-of-mouth (eWOM) in the consumer purchase decision-making process : the case of online holidays ; evidence from United Kingdom (UK) consumers
Chen, Cheng-Hao
;
Bang, Nguyen
;
Klaus, Philipp
;
Wu, Meng-Shan
- In:
Journal of travel and tourism marketing
32
(
2015
)
7/8
,
pp. 953-970
Persistent link: https://www.econbiz.de/10011409846
Saved in:
7
Exploring the role of the online customer experience in firms' multi-channel strategy : an empirical analysis of the retail banking services sector
Klaus, Philipp
;
Bang, Nguyen
- In:
Journal of strategic marketing
21
(
2013
)
5
,
pp. 429-442
Persistent link: https://www.econbiz.de/10009781100
Saved in:
8
Reason and reaction : the dual route of the decision-making process of Facebook fan pages
Manthiou, Aikaterini
;
Tang, Liang
;
Bosselman, Robert
- In:
Electronic markets : the international journal on …
24
(
2014
)
4
,
pp. 297-308
Persistent link: https://www.econbiz.de/10010459087
Saved in:
9
Social media marketing efforts of luxury brands : influence on brand equity and consumer behavior
Godey, Bruno
;
Manthiou, Aikaterini
;
Pederzoli, Daniele
; …
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5833-5841
Persistent link: https://www.econbiz.de/10011597522
Saved in:
10
Customer engagement and performance in social media : a managerial perspective
Boujena, Othman
;
Ulrich, Isabelle
;
Manthiou, Aikaterini
; …
- In:
Electronic markets : EM ; the international journal of …
31
(
2021
)
4
,
pp. 965-987
Persistent link: https://www.econbiz.de/10012797054
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->