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The link between customer satisfaction and loyalty : the moderating role of customer characteristics
Schirmer, Nadine Andrea; Ringle, Christian M.; … - In: Journal of strategic marketing 26 (2018) 4, pp. 298-317
Persistent link: https://www.econbiz.de/10011903301
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Exploring the acceptance of ubiquitous computing-based Information services in brick and mortar retail environments : an integration of UTAUT2 and media system dependency theory
Kheiravar, Sara - 2018
Stationäre Einzelhändler setzen zunehmend digitale Technologie ein, um ihren Kunden bei Informationssuche und -bewertung zu unterstützen. Die eingesetzten Technologien werden als In-Store Ubiquitous Computing basierende Informationstechnologien bezeichnet. Erkenntnisse zu Akzeptanz dieser...
Persistent link: https://www.econbiz.de/10011914432
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Monitoring transmission of systemic risk : application of partial least squares structural equation modeling in financial stress testing
Avkiran, Necmi K.; Ringle, Christian M.; Low, Rand Kwong Yew - In: Journal of risk 20 (2017/2018) 5, pp. 83-115
Persistent link: https://www.econbiz.de/10011914676
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Enhancing loyalty : when improving consumer satisfaction and delight matters
Ahrholdt, Dennis C.; Gudergan, Siegfried; Ringle, … - In: Journal of business research : JBR 94 (2019), pp. 18-27
Persistent link: https://www.econbiz.de/10011947285
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Logistics 4.0 and sustainable supply chain management : innovative solutions for logistics and sustainable supply chain management in the context of industry 4.0
Jahn, Carlos (ed.); Kersten, Wolfgang (ed.);  … - Hamburg International Conference of Logistics <2018, … - 2018 - 1st edition
Persistent link: https://www.econbiz.de/10011929479
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The road to a digitalized supply chain management : smart and digital solutions for supply chain management
Kersten, Wolfgang (ed.); Blecker, Thorsten (ed.);  … - Hamburg International Conference of Logistics <2018, … - 2018 - 1st edition
Persistent link: https://www.econbiz.de/10011929480
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Addressing endogeneity in international marketing applications of partial least squares structural equation modeling
Hult, G. Tomas M.; Hair, Joseph F.; Proksch, Dorian; … - In: Journal of international marketing 26 (2018) 3, pp. 1-21
Persistent link: https://www.econbiz.de/10011924475
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Whistleblowing intentions among public accountants in Indonesia : testing for the moderation effects
Latan, Hengky; Ringle, Christian M.; Chiappetta … - In: Journal of business ethics : JOBE 152 (2018) 2, pp. 573-588
Persistent link: https://www.econbiz.de/10011927069
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Innovations and strategies for logistics and supply chains : technologies, business models and risk management
Kersten, Wolfgang (contributor);  … - 2015 - 2nd, corrected ed.
Persistent link: https://www.econbiz.de/10011405249