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Examining career development programs for the sales force

Jackson, Donald W.; Hollmann, Thomas; Gallan, Andrew S. - In: Journal of Business & Industrial Marketing 21 (2006) 5, pp. 291-299

Purpose – The purpose of this article is to explore career development programs for the sales force including benefits, implementation and managerial implications. Design/methodology/approach – Career development programs are viewed through a conceptual model consisting of assessment,...

Persistent link: https://www.econbiz.de/10014842815

Examining career development programs for the sales force

Jr, Donald W.Jackson; Hollmann, Thomas; Gallan, Andrew S. - In: The journal of business & industrial marketing 21 (2006) 5, pp. 291-299

Persistent link: https://www.econbiz.de/10007283850

Commentary: "Back to the future" or "trapped in the future"? : the future of services practice and research

Hollmann, Thomas - In: The journal of services marketing 38 (2024) 3, pp. 249-251

Persistent link: https://www.econbiz.de/10014515601

Examining the Practices of United States and Japanese Market Research Firms

Naumann, Earl; Jackson Jr, Donald W.; Wolfe, William G. - In: California management review : CMR 36 (1994) 4, pp. 49-69

Persistent link: https://www.econbiz.de/10006637883

Relational Bonds in Industrial Exchange: An Experimental Test of the Transaction Cost Economic Framework

Pilling, Bruce K.; Crosby, Lawrence A.; Jackson Jr, … - In: Journal of business research : JBR 30 (1994) 3, pp. 237-252

Persistent link: https://www.econbiz.de/10006744780

How to Implement a Customer Satisfaction Program - Take a modern-day lesson from "the Wonder Corporation."

Naumann, Earl; Jackson Jr, Donald W.; Rosenbaum, Mark S. - In: Business horizons 44 (2001) 1, pp. 37-46

Persistent link: https://www.econbiz.de/10006182996

FOCUS ON KNOWLEDGE - One More Time: How Do You Satisfy Customers? - Exploring the process of value creation will give firms a better grasp of the ups and downs of customer satisfaction

Naumann, Earl; Jackson Jr, Donald W. - In: Business horizons 42 (1999) 3, pp. 71-76

Persistent link: https://www.econbiz.de/10006192959

Examining the Use of Team Selling by Manufacturers' Representatives: A Situational Approach - In what situations do manufacturers' representatives utilize teamselling?

Jackson Jr, Donald W.; Widmier, Scott M.; Giacobbe, Ralph; … - In: Industrial marketing management : the international … 28 (1999) 2, pp. 155-176

Persistent link: https://www.econbiz.de/10006300539

Managing the industrial salesforce culture

Jackson Jr, Donald W.; Tax, Stephen S. - In: The journal of business & industrial marketing 10 (1995) 2, pp. 34-47

Persistent link: https://www.econbiz.de/10007332739

The difference between goods and service development : a PDMA CPAS research study

Markham, Stephen K.; Hollmann, Thomas - In: The PDMA handbook of new product development, (pp. 405-415). 2013

Persistent link: https://www.econbiz.de/10009710736