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What makes customers of airport lounges satisfied and more? : impact of culture and travel class
Chatterjee, Swagato; Kittur, Prathamesh; Vishwakarma, Pankaj - In: Journal of air transport management 109 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014283371
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Will online shopping lead to more brand loyalty than offline shopping? : the role of uncertainty avoidance
Guo, Bingxuan; Wang, Dian - In: Journal of marketing research 61 (2024) 1, pp. 92-109
Persistent link: https://www.econbiz.de/10014584170
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Development of e-commerce : factors influencing online impulse shopping in China
Akram, Umair; Khan, Muhammad Kaleem; Peng, Hui; … - In: Journal of electronic commerce in organizations : the … 16 (2018) 2, pp. 29-47
Persistent link: https://www.econbiz.de/10011876914
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Consumer behaviour in China : customer satisfaction and cultural values
Yau, Oliver H. M. - 1993
Persistent link: https://www.econbiz.de/10000337784
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Differences in customers' online service satisfaction across cultures : the role of thinking style
Song, Lei; Swaminathan, Srinivasan; Anderson, Rolph E. - In: Journal of marketing channels : ... distribution … 22 (2015) 1, pp. 52-61
Persistent link: https://www.econbiz.de/10010503349
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Cross-cultural examination of the effects of promotional framing on consumers' responses : a comparison of China and Pakistan
Zeng, Hui; Hao, Liaogang - In: International business review : the official journal of … 25 (2016) 5, pp. 1020-1029
Persistent link: https://www.econbiz.de/10011545055
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Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction
Liu, Matthew Tingchi; Yan, Li; Phau, Ian; Pérez, Andrea; … - In: European journal of marketing : EJM 50 (2016) 3/4, pp. 464-487
Persistent link: https://www.econbiz.de/10011574451
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Consumer motivation for reward pursuit : a culture-based and progress-based model of loyalty program effectiveness
Yang, Morgan X.; Chan, Haksin; Yu, Irina Y.; Fock, Henry - In: Journal of global marketing 32 (2019) 4, pp. 255-268
Persistent link: https://www.econbiz.de/10012201033
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The role of individualism, collectivism, and promotional reward type on consumer response to amplified word-of-mouth strategies
Rawal, Monika; Saavedra, José Luis; Bagherzadeh, Ramin; … - In: Journal of consumer marketing 41 (2024) 3, pp. 298-313
Persistent link: https://www.econbiz.de/10014519741
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How regulatory focus affects perceptions of online limited-time promotions
Song, Lei - In: International journal of market research 64 (2022) 4, pp. 443-450
Persistent link: https://www.econbiz.de/10013257997