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~subject:"confiance de la distribution"
~subject:"Vertriebsweg"
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The Meaning of a Marketing Rel...
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confiance de la distribution
Vertriebsweg
Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
6
E-commerce
6
Electronic Commerce
6
Konsumentenverhalten
6
Dienstleistungsqualität
5
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Macneil
4
confiance du consommateur
4
Bank
3
Marketing relationnel
3
confiance
3
marketing bancaire
3
normes
3
rupture
3
web merchant
3
Approche relationnelle
2
Chatbot
2
Confidence
2
Customer retention
2
Customer service
2
Dienstleistungssektor
2
Distribution channel
2
Evaluation
2
Gestion de la relation client
2
Implantation bancaire
2
Kundenbindung
2
Kundenservice
2
Organisation
2
Service industry
2
Technologie
2
Vertrauen
2
Viral marketing
2
Virales Marketing
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consumer trust
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Brun, Isabelle
2
Chouk, Inès
2
Perrien, Jean
2
Rajaobelina, Lova
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Ricard, Line
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Amiot, Thomas
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Berthiaume, Bilitis
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Université Paris-Dauphine (Paris IX)
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Economics Papers from University Paris Dauphine
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The service industries journal
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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Examining the influence of the social dimension of customer experience on trust towards travel agencies : the role of experiential predisposition in a multichannel context
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
;
Amiot, …
- In:
Tourism management perspectives : TMP
34
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238252
Saved in:
2
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
3
Les déterminants de la confiance en marketing : Panorama, questions en suspens et pistes de recherche.
Chouk, Inès
;
Perrien, Jean
-
Université Paris-Dauphine
Persistent link: https://www.econbiz.de/10008876092
Saved in:
4
Les déterminants de la confiance en marketing : Panorama, questions en suspens et pistes de recherche
Chouk, Inès
;
Perrien, Jean
-
Université Paris-Dauphine (Paris IX)
-
2003
Persistent link: https://www.econbiz.de/10010861620
Saved in:
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