Wie in diesem Band an anderer Stelle öfter gezeigt, hat Online-Mediation in vie-len Konfliktszenarien ein gewisses Unterstützungspotential. Für die informierte Ausgestaltung konkreter technischer Systeme zur Mediationsunterstützung ist es jedoch hilfreich, Mediationserfahrungen,...

“Crowdsourcing” is currently one of the most discussed key words among IS and innovation researchers. The major question for both research and business is how to find and lever the enormous potential of the “collective brain” to broaden the scope of “open R&D”. Thus, Communities for...

Tangible User Interfaces are of increasing interest in research and are beginning to showtheir potential for practical applications. Due to the differences from Virtual Reality systemsand traditional WIMP interaction via monitor, mouse and keyboard, established designknowledge from these areas...

Clinical pathways describe treatment processes within a hospital. They can be used as process models, which can be controlled by implemented workflow models in information systems. This enables (semi-) automated processes, and they are therefore high potential for an improved quality management...

The main objective of this report is to describe a decision-support system for dynamic retailpricing and promotion planning. Our weekly demand model incorporates price, referenceprice effects, seasonality, article availability information, features and discounts. Building onprevious research, we...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

Information and Communication Technology (ICT) has become an important factor in ourpersonal lives as well as in our social organizations—at work, at home, in our hospitals, in thepolitical institutions and in the public media. While in work settings the dynamics of sharedbusiness goals,...

Virtuelle Organisationen bilden durch die Ihnen eigene Heterogenität und Auto-nomie der beteiligten Partner ein besonders anspruchsvolles Feld für technische Unterstützungsmöglichkeiten des Wissensmanagements. Wir leiten in diesem Bei-trag das Konzept der "Knowledge Community" bzw....