Can added value be obtained from better collaboration between oil companies and contractors? The topic is addressed by analysing organisational patterns, contracts and compensation formats.Specific issues raised in this paper include the following questions. Are adjustments needed to contractual...

Based on the observation of best practice and detailed case studies we observe thatcompanies have started to organise themselves in loosely coupled networks, similar to themediaeval ‘commons’, and which we call ecosystems. These are far less structured than jointventures, but have at the...

The discussion on value-based performance measures is centered around the concept of residualincome. The main property of residual income is its connection to capital budgeting and the net-present-value-rule. This property is, however, not sufficient to guarantee strong goal congruencebetween...

The objective of this paper is threefold. First we develop a comprehensive framework for value-relevant disclosures (Value Reporting) to serve as the theoretical background for BusinessReporting in order to give guidance for preparers and standard setters in their task to structure...

The value concept is one of marketing theory’s basic elements. Identifying andcreating customer value (CV) - understood as value for customers - is regarded asan essential prerequisite for future company success. Nevertheless, not until quiterecently has CV received much research attention....

Die interaktive Wertschöpfung hybrider Leistungen erfreut sich wachsender Verbreitung undBedeutung. Für Unternehmen birgt sie als Grundlage nachhaltiger Innovationsstrategiendarüber hinaus besonderes ökonomisches Potential, da eine erfolgreiche Implementierungüber inkrementelle...

After a short review on the history of human capital measurement we describe anddiscuss different approaches that are in use to assess the intangible assetts of anorganisation based on knowledge and behaviour. While deductive indicators helpto rise the questions on the value of intangible...

The paper addresses the business value discussion of IT focussing on Business ProcessManagement (BPM), where BPM is understood as an integrated management concept withIT as a critical enabling technology. To answer the question if there could be any financialbenefit effects due to implementation...

This paper investigates how firms in the UK might be encouraged to create more value through strategic innovation.Our approach is an integrative one, drawing on both the extant literature - covering the value chain, innovation andthe low skill/low quality equilibrium debate - and the two...

This paper presents a discourse for embedding the new discipline of service science. It argues for service science to be free of the paradigmatic research influences of existing disciplines and propose service science as an integrative discipline of engineering, technological and, social...