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~subject:"Kundenwert"
~subject:"Dienstleistungsqualität"
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Kundenwert
Dienstleistungsqualität
Customer integration
3,824
Kundenintegration
3,811
Beziehungsmarketing
1,397
Relationship marketing
1,395
Betriebliche Wertschöpfung
963
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963
Innovationsmanagement
933
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928
Consumer behaviour
876
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834
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834
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780
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600
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576
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341
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341
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340
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340
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331
Value co-creation
305
Service-Dominant Logic
300
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300
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299
Kundenzufriedenheit
299
Customer value
296
Lieferantenmanagement
259
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259
Co-creation
249
Dienstleistung
200
Brand image
183
Markenimage
183
Deutschland
182
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180
Services
178
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174
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161
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Hollebeek, Linda D.
8
Le Nguyen Hau
8
Pham Ngoc Thuy
7
Edvardsson, Bo
5
Cossío-Silva, Francisco-José
4
Elg, Mattias
4
Engström, Jon
4
Jaakkola, Elina
4
Khan, Imran
4
Mahr, Dominik
4
McColl-Kennedy, Janet R.
4
Palumbo, Rocco
4
Revilla Camacho, Maria Angeles
4
Shamim, Amjad
4
Tronvoll, Bård
4
Vega Vázquez, Manuela
4
Witell, Lars
4
Balaji, M. S.
3
Baumann, Jasmin
3
Berenguer Contrí, Gloria
3
Boadi, Evans Asante
3
Busser, James A.
3
Cabiddu, Francesca
3
Carbonell, Pilar
3
Cassia, Fabio
3
Fließ, Sabine
3
Frow, Pennie
3
Goyal, Praveen
3
Islam, Jamid Ul
3
Jiang, Yangyang
3
Kandampully, Jay
3
Komulainen, Hanna
3
Le Meunier-FitzHugh, Kenneth
3
Navarro, Susana
3
Osei-Frimpong, Kofi
3
Payne, Adrian
3
Perdue, Richard R.
3
Ranjan, Kumar Rakesh
3
Rather, Raouf Ahmad
3
Roth, Stefan
3
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International Conference on Services Management <North Cyprus)>
1
Panepistēmio Kypru / Department of Economics
1
Universität Leipzig
1
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Journal of business research : JBR
36
Journal of retailing and consumer services
27
Industrial marketing management : the international journal for industrial and high-tech firms
19
Journal of service management
19
The journal of services marketing
16
International journal of hospitality management
15
The service industries journal
15
Service business
13
International journal of contemporary hospitality management
10
The journal of business & industrial marketing
9
Journal of service research
8
Journal of the Academy of Marketing Science
8
Technological forecasting & social change : an international journal
8
Tourism management : research, policies, practice
8
Journal of service research : JSR
7
Public management review
7
Services marketing quarterly
7
European journal of marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Cogent business & management
5
European journal of marketing : EJM
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of service theory and practice : JSTP
5
Marketing intelligence & planning
5
Marketing theory
5
AMS review : official publication of the Academy of Marketing Science
4
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
4
International journal of quality and service sciences
4
International journal of services and operations management
4
Australasian marketing journal
3
European Sport management quarterly : ESMQ
3
International journal of bank marketing
3
International journal of consumer studies
3
International journal of retail & distribution management
3
Journal of global marketing
3
Journal of health organization and management
3
Journal of hospitality marketing & management
3
Journal of marketing management : MM
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of service theory and practice
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ECONIS (ZBW)
580
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1
Developing a modelling approach to quantify quality of care and nurse workload : field validation study
Qureshi, Sadeem Munawar
;
Purdy, Nancy
;
Neumann, W. Patrick
- In:
Operations research for health care
29
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013444033
Saved in:
2
Contextualizing co-production of health care : a systematic literature review
Palumbo, Rocco
- In:
International journal of public sector management : IJPSM
29
(
2016
)
1
,
pp. 72-90
Persistent link: https://www.econbiz.de/10011439796
Saved in:
3
Are knowledge intensive business services really co-produced? : overcoming lack of customer participation in KIBS
Santos, Juliana Bonomi
;
Spring, Martin
- In:
Industrial marketing management : the international …
50
(
2015
),
pp. 85-96
Persistent link: https://www.econbiz.de/10011411706
Saved in:
4
Value co-creation processes : early stages of value chains involving high-tech business markets : Samsung-Qualcomm semiconductor foundry businesses
Park, Changhyun
;
Lee, Heesang
- In:
Journal of business-to-business marketing
22
(
2015
)
3
,
pp. 229-252
Persistent link: https://www.econbiz.de/10011413362
Saved in:
5
A self-determination theory perspective on customer participation in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
6
Value creation : an internal customers’ perspective
Grace, Debra
;
Lo Iacono, Joseph
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 560-570
Persistent link: https://www.econbiz.de/10011418369
Saved in:
7
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
8
Social media and value co-creation in multi-stakeholder systems : a resource integration approach
Singaraju, Stephen Pragasam
;
Nguyen, Quan Anh
; …
- In:
Industrial marketing management : the international …
54
(
2016
),
pp. 44-55
Persistent link: https://www.econbiz.de/10011478716
Saved in:
9
Factors predicting co-creation of value : a study of boutiques
Sahi, Gurjeet Kaur
;
Devi, Rita
;
Sehgal, Sanjeewani
- In:
Metamorphosis : a journal of management research
14
(
2015
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011485932
Saved in:
10
Customer engagement and loyalty : a comparative study between service contexts
Fernandes, Teresa
;
Esteves, Fabia
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 125-139
Persistent link: https://www.econbiz.de/10011486838
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