The objective of this work is to examine the various aspects related to the market implementation of emerging demand-side servitized energy services. To provide context, the motivations, benefits, risks, and technical challenges related to energy service servitization are analyzed in detail from...

Servitization is increasingly recognised as a key strategy for addressing the challenges of Remanufacturing, yet its role remains underexplored. This study responds to the growing call for research on the conditions under which Remanufacturing should be offered as a service- or as a...

Healthcare downstream referral programs, where patients are transferred to a community hospital after surgical treatment in a tertiary hospital for rehabilitation treatment, have been widely advocated. However, no appropriate payment scheme aligns incentives to promote the program. This paper...

The European Central Bank (ECB) acknowledges that the use of cloud services offers various benefits to supervised entities. Compared to internal information and communication technology (ICT) infrastructure, cloud services are cost efficient, scalable, secure due to providers using cutting-edge...

Purpose: The purpose of this paper is to explore how the operational capabilities for pay-per-outcome business model are deployed in the context of indoor environment. In the past decade, product-service systems have attracted interest from various industries as firms seek new ways to create...

We consider a market in which a platform hosts third-party monopolistic complementors. Users are segmented into single-use and multi-use consumers, and services exhibit network externalities. In the agency model, the presence of multi-use consumers leads complementors to set inefficiently high...

Internationale Unternehmen können durch die Verlagerung ihrer Business Development-Anstrengungen in nachhaltige regionale High Tech- & High Service-Cluster eine Verbesserung ihrer Business Development-Erfolge im Bereich innovativer nachhaltiger Geschäftsmodelle erzielen. Der vorliegende...

This study explores the integration of digitalization and circular economy (CE) principles within the maritime industry through a theoretical analysis, proposing a framework that aligns business models with Sustainable Development Goals (SDGs) and net-zero objectives. By investigating how...

Capabilities enable performance, but how does their absence constrain performance? We ask this critical question as firms continuously adapt to the fast-evolving environment, refreshing their capabilities. Studying outsourcing service provider capabilities in digital transformational outsourcing...

In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical data for valid quantitative evaluation of service-intensive strategies by, for example, examining the possible effects of resource slack on firm...

This paper describes 52 manufacturing and business services sectors in eight CESEE countries. It analyzes their size, value-added content, technological level, productivity and labor resources used, identifying sectors with high levels of productivity and value-added content. Developing these...

Purpose: Machine manufacturers can enhance their revenues by providing outcome-based contracts (OBCs) that focus on delivering the outcome associated with machine performance. Although OBCs are gaining traction, structured taxonomies of decision criteria to guide their design remain...

A research gap exists regarding how research and development (R&D) expenditures contribute to the generation of innovative spillovers through knowledge-intensive business services (KIBS), particularly within the manufacturing and business services subsectors. These spillovers have a networking...

This pilot study investigates the contributions of an airport service provider from Romania specializing in ground handling, operations, and passenger services towards achieving the United Nations Sustainable Development Goals (SDGs). Recognizing the critical role of service providers in the...