Papers for the Area Conference can be submitted on any topic under the Global Economy field, covering trade, international finance, migration, global environmental issues, and others. Papers will be discussed in seminar format. Please note that CESifo Area Conferences are open to CESifo Network...

In recent years, however, economic relationships have become more fragile. Established relationships appear to be increasingly threatened by various types of shocks, including natural and man-made disasters, the imposition of sanctions, and the dissolution of existing institutional arrangements....

Papers can be on any topic under the Global Economy field, covering trade, international finance, migration, global environmental issues, and others. Papers will be discussed in seminar format.

Banks have already made progress towards developing a distribution strategy in which different channels are closely integrated. However, true multichannel distribution is hard to achieve and requires significant long-term investment. But if banks do manage to achieve the ideal multidistribution...

In recent years, major changes have taken place in the retail banking sector. The customer relationship has once more come to the forefront in terms of priorities. Issues such as customer retention, customer loyalty and communication are more important than ever for building future success. This...

In many countries, innovation in customer relationship management and customer experience has been given a higher priority than previously. There is a consensus within the industry that strong customer intelligence and an effective customer relationship management strategy can help financial...

The conference is intended to allow presentation of current research undertaken by members of the Network’s Global Economy area and to stimulate interaction and co-operation between area members. Papers can be on any topic under the Global Economy rubric, covering trade, international finance,...

With the turbulent changes in retail financial services, achieving sales targets is still a key challenge for banks. However, providing high levels of customer service is also a priority. The new social networking and multi-channel world and the prospect of a host of new entrants with new...

The main topics that will be discussed include: Digital financial services - Marketing: greater intimacy with remote customers • Intimacy. What intimacy means for online and mobile customers. Customer centricity in a virtual world. • Digital communication. Customer experience in digital...