A multilevel investigation of the role of retail stores in cross-border shopping

IpKin Anthony Wong, Iok Keng Veronica Lam

Year of publication:	May-September 2016
Authors:	Wong, IpKin Anthony ; Lam, Iok Keng Veronica
Published in:	Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 33.2016, 4/6, p. 837-853
Subject:	Shopping \| cross-border \| loyalty program \| satisfaction \| travel behavior \| Konsumentenverhalten \| Consumer behaviour \| Kundenzufriedenheit \| Customer satisfaction \| Einzelhandel \| Retail trade \| Beziehungsmarketing \| Relationship marketing \| Kundenbindungsprogramm \| Loyalty program \| Urlaubsverhalten \| Holiday behaviour \| Online-Handel \| Online retailing

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