Alan P. Fiske's relational models framework : applications to customers' relationships with service marketers
Year of publication: |
2011
|
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Authors: | Kaltcheva, Velitchka D. ; Winsor, Robert D. ; Patino, Anthony |
Published in: |
Customer relations. - New York : Nova Science Publishers, ISBN 978-1-61761-210-7. - 2011, p. 1-36
|
Subject: | Soziale Beziehungen | Social relations | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Dienstleistungsmarketing | Services marketing |
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