• Executive Summary
  • 1.0 Introduction
  • 2.0 Background
  • 2.1 Policy framework: the European Council in Tampere (1999) and the Green Paper on compensation to crime victims (2003)
  • 2.2 Council Directive 2004/80/EC
  • 2.3 Non-governmental victim support in Europe
  • 2.4 A National example: The UK national victim compensation scheme
  • 3.0 Methodology
  • 3.1 Overview of project phases
  • 3.2 Data collection
  • 3.3 Data analysis
  • 4.0 Scheme provision: findings
  • 4.1 Compliance with the Directive
  • 4.2 Analysis of Scheme Provision
  • 4.3 The Core Questions
  • 4.4 Overview of Scheme Provision
  • 4.4.1 The Core Questions: Narrative Summary
  • 4.4.2 Types of scheme – coverage and requirements
  • 5.0 Scheme Operation: findings
  • 5.1 Introduction
  • 5.2 Questionnaire rejection by Member States
  • 5.3 Synthesis of results for operational questions answered by the majority of Member States
  • 6.0 Other sources of information
  • 6.1 NGO’s perspective
  • 6.2 Claimants’ perspective
  • 7.0 Conclusions<br< 7.1 Methodology
  • 7.2 Scheme Provision: coverage and requirements and the link between them
  • 7.3 Scheme operation: operating characteristics of EU Cross-border Compensation Schemes
  • 8.0 Recommendations: progressing the Directive
  • 8.1 The Directive’s Objectives
  • 8.2 Communications
  • 8.3 Assisting and Deciding Authorities: developing an effectively integrated system
  • 9.0 Appendices
  • 9.1 Reviewed websites
  • 9.2 Deciding and Assisting Authorities and Central Contact Points in EU Member States
  • 9.3 Victim support NGOs