Changing nature of consumer values toward negative word of mouth : voice and risk avoidance as moderators
Ali Wako, Johra Kayeser Fatima, Raechel Johns
Year of publication: |
2025
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Authors: | Wako, Ali ; Fatima, Johra Kayeser ; Johns, Raechel |
Published in: |
Journal of consumer behaviour. - Chichester : Wiley, ISSN 1479-1838, ZDB-ID 2094545-0. - Vol. 24.2025, 1, p. 455-469
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Subject: | attitude | Australia | consumer emotion | negative word of mouth | survey | values | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour | Emotion | Australien |
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