Comparative study of customer satisfaction in public and private sector banks in India (a case study of Meerut region of U. P.)
Vijay Prakash Gupta and P. K. Agarwal
| Year of publication: |
2013
|
|---|---|
| Authors: | Gupta, Vijay Prakash ; Agarwal, P. K. |
| Published in: |
Global journal of business management : GJBM. - New Delhi : Global Vision Publ. House, ISSN 0973-8533, ZDB-ID 2413232-9. - Vol. 7.2013, 1, p. 15-26
|
| Subject: | Customer satisfaction | Customer service | Banking | Service quality | Indien | India | Dienstleistungsqualität | Kundenzufriedenheit | Bank | Kundenservice | Privatwirtschaft | Private sector | Bankgeschäft | Banking services |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010189434