Cooling off and backing out : understanding consumer decisions to rescind a product purchase
Beverley A. Sparks; Graham L. Bradley; Gayle R. Jennings; Nicole R. Johnston
| Year of publication: |
2014
|
|---|---|
| Authors: | Sparks, Beverley ; Bradley, Graham L. ; Jennings, Gayle R. ; Johnston, Nicole R. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 1, p. 2903-2910
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| Subject: | Rescind | Buyer regret | Timeshare | Cooling-off period | Emotions | Consumer protection | Konsumentenverhalten | Consumer behaviour | Verbraucherschutz | Emotion |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010235283