Creating particularized trust in e-retailers through experiential value and generalized trust
Year of publication: |
2020
|
---|---|
Authors: | Izogo, Ernest ; Jayawardhena, Chanaka ; Adegbola, Eunice Abimbola |
Subject: | e-retailing | experiential value | Generalized trust | Nigeria | particularized trust | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Electronic Commerce | E-commerce |
-
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J., (2017)
-
Re-examining online customer experience to include purchase frequency and perceived risk
Martin, Jillian, (2015)
-
Venkatakrishnan, Jeeva, (2023)
- More ...
-
Online shopping experience in an emerging e-retailing market: Towards a conceptual model
Izogo, Ernest, (2018)
-
Negative eWOM and perceived credibility : a potent mix in consumer relationships
Izogo, Ernest, (2023)
-
Building committed online shoppers through shopping goals and switching cost
Izogo, Ernest, (2019)
- More ...