Customer learning and loyalty when quality is uncertain

by Noah Gans

Year of publication:	1999
Authors:	Gans, Noah
Publisher:	[Philadelphia, Pa.]
Subject:	Beziehungsmarketing \| Relationship marketing \| Konsumentenverhalten \| Consumer behaviour \| Produktqualität \| Product quality \| Theorie \| Theory \| Lernprozess \| Learning process \| Dienstleistungsqualität \| Service quality \| Risiko \| Risk \| Lernen \| Learning

freely available

Full text |

More access options

Check Google Scholar

In libraries world-wide (WorldCat)

In German libraries (KVK)

Which error do you want to report?

Report: URL of this record is broken

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: Addition of an URL to that resource

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: The language(s) of that resource is/are…

Please note: Required language not in the list? Please use comment field

Report: Addition of an identifier to that resource

Report: report typo

Report: Add statement

Report: Add keywords

Please use the commentary box to describe other errors

Would you like to receive a feedback?

Commentary

Please type the code from the image

For general questions please use this address.

Persistent link: https://www.econbiz.de/10001427613

A service of the