Customer relationship management in business markets
Year of publication: |
2012
|
---|---|
Authors: | Venkatesan, Rajkumar ; Kumar, V. ; Reinartz, Werner J. |
Published in: |
Handbook of business-to-business marketing. - Cheltenham [u.a.] : Elgar, ISBN 978-1-78100-536-1. - 2012, p. 311-331
|
Subject: | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing |
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