Developing and validating a multidisciplinary scale of e-retailing website elements
Year of publication: |
2022
|
---|---|
Authors: | Alnawas, Ibrahim ; Al Khateeb, Amr |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 66.2022, p. 1-11
|
Subject: | E-retailing | e-service quality | Online customer experience | Relationship marketing | Website | Beziehungsmarketing | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade |
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