Employees as customers: The role of social controls and employee socialization in developing patronage
| Year of publication: |
1996
|
|---|---|
| Authors: | Lusch, Robert F. ; Schuler, Drue ; Boyt, Thomas |
| Published in: |
Operations research, Management science : OR MS ; the international literature digest. - Davenport, Iowa : Executive Sciences Institute, ISSN 0030-3658, ZDB-ID 207381x. - Vol. 36.1996, 4, p. 459-462
|