Employing structural topic modelling to explore perceived service quality attributes in Airbnb accommodation
Kai Ding, Wei Chong Choo, Keng Yap Ng, Siew Imm Ng
| Year of publication: |
2020
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|---|---|
| Authors: | Kai Ding ; Choo, Wei Chong ; Keng Yap Ng ; Ng, Siew Imm |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 91.2020, p. 1-10
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| Subject: | Airbnb | Service quality | Online reviews | Structural topic model | Text mining | Dienstleistungsqualität | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102676 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012389781