Examining the effect of electronic banking service quality on customer satisfaction and loyalty: An implication for technological innovation
Year of publication: |
2023
|
---|---|
Authors: | Ayinaddis, Samuel Godadaw ; Taye, Birhan Ambachew ; Yirsaw, Bantie Getnet |
Published in: |
Journal of Innovation and Entrepreneurship. - ISSN 2192-5372. - Vol. 12.2023, 1, p. 1-18
|
Publisher: |
Heidelberg : Springer |
Subject: | Technological innovation | Service quality | Customer loyalty | Customer satisfaction | e-Banking |
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