Flexibility structure and capacity design with human resource considerations
O. Zeynep Akşin; Nesrin Çakan; Fikri Karaesmen; E. Lerzan Örmeci
| Year of publication: |
2015
|
|---|---|
| Authors: | Akşin, Zeynep ; Çakan, Nesrin ; Karaesmen, Fikri ; Örmeci, E. Lerzan |
| Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 24.2015, 7, p. 1086-1100
|
| Subject: | flexibility | call centers | multidimensional newsvendor | gradient estimation via perturbation analysis | Callcenter | Call centre | Kapazitätsplanung | Capacity planning | Flexibilität | Flexibility | Personalmanagement | Human Resource Management | Warteschlangentheorie | Queueing theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011309926