From service-dominant orientation to positive customer outcomes : a self-determination model in the custom travel service context
Mingfei Li and Shanshan Huang, Aimin Deng, Billy Bai and Shoujiang Zhou
| Year of publication: |
2022
|
|---|---|
| Authors: | Li, Mingfei ; Huang, Shanshan ; Deng, Aimin ; Bai, Billy ; Zhou, Shoujiang |
| Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 1, p. 299-320
|
| Subject: | Customer value cocreation | Psychological need satisfaction | Quality of life | S-D orientation | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Lebensqualität | Service-Dominant Logic | Service-dominant logic | Konsumentenverhalten | Consumer behaviour | Lieferantenmanagement | Supplier relationship management | Kundenintegration | Customer integration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJCHM-05-2021-0563 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012798193