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How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N., (2021)
The influence of emotional confidence on brand attitude : using brand belief as mediating variable
Rizvi, Wajid H., (2018)
The influence of brand experiences onto brand preference, brand meaning and haptic product evaluation : essays in experimental marketing research
Stach, Jens, (2019)
COVID-19 and extremeness aversion : the role of safety seeking in travel decision making
Kim, Jungkeun, (2022)
Complainers versus non-complainers: a multi-national investigation of individual and situational influences on customer complaint behaviour
Sharma, Piyush, (2010)
An interdisciplinary approach to assessing the characteristics and sales potential of modern salespeople
Reday, Peter A., (2009)