How attributions of coproduction motives shape customer relationships over time
Year of publication: |
2023
|
---|---|
Authors: | Güntürkün, Pascal ; Haumann, Till ; Edinger-Schons, Laura Marie ; Wieseke, Jan |
Published in: |
Journal of the Academy of Marketing Science. - Dordrecht : Springer Netherlands, ISSN 1552-7824, ZDB-ID 2067360-7. - Vol. 51.2023, 5, p. 990-1018
|
Subject: | Coproduction | Customer participation | Inferred firm motives | Latent growth modeling | Longitudinal design | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Motivation |
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Dong, Beibei, (2016)
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Customer participation in services : domain, scope, and boundaries
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Balaji, M. S., (2018)
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Haumann, Till, (2015)
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